Reviews (9)

Overall rating
2.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
June 5, 2026

I installed this app but never subscribed to any monthly plan. I uninstalled it, yet I was still charged $20 for a monthly subscription. I also cannot find a clear way to cancel or remove the charge. This feels misleading and very frustrating. Please refund the charge and make the cancellation process clear.

Jamari Beauty
Lebanon
5 months using the app
December 12, 2024

I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed

B. Love
United States
About 2 months using the app
August 15, 2024

worst app ever
no calls are coming through
never played a greeting recorded and uploaded
cheap and weird interface
overpriced for doing nothing. moneysuckers

Salvage World
United States
7 months using the app
#21Zoo Labs replied August 17, 2024

Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at support@getswitchboardapp.com and we'll try to get this fixed.

April 12, 2023

Great&Timely customer service. Five star for Oliver's help. Would recommend this app for sure!!!!!!!!

Dbeck Shoes
Canada
24 days using the app
May 4, 2021

What a great service! This app has done EVERYTHING it says it does!!! Use it and have no fear... Love it!!

Cutter Golf
United States
12 months using the app
December 1, 2020

This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!

Mighty Well
United States
2 months using the app
April 8, 2021

Oliver was an excellent customer service representative. He was very responsive, tried several fixes, never gave up on the process until he achieved success. I highly recommend Oliver and your company should be glad to have an employee like him.

Zero Halliburton
United States
6 months using the app
October 6, 2021

Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!

Ezreal Armwrestling Club
Canada
10 months using the app
May 21, 2020

I don't often write reviews and I never write reviews if I haven't used an app for awhile. But I wanted to for this product. Oliver has been great with assisting with setup and resolving any issues that have come along. I love how he's adding new features as users request them, can't beat it! Also, the app works and adds value to our site and our business. Now THAT's something we all need. It makes it easy for clients to reach you and for you to add an extra dash of professionalism to your site. Affordable, effective and easy to implement - Doesn't get any better than that!

DopeBoo
United States
3 months using the app