Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
December 1, 2020

This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!

Mighty Well
United States
2 months using the app
May 14, 2021

If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there!
IRIECOOL

Iriecool
United Arab Emirates
2 months using the app
June 26, 2021

I used this app to be able to list a phone number on my website to qualify for Google Merchants. It does the job and I would definitely look to upgrade if my needs expand as Oliver was proactive and helpful!

SARUNA
Canada
About 1 month using the app
May 13, 2021

this app helps me a lot, I can easily craft a welcome message to caller, choose between receiving calls or forwarding to voice mail.. in general, the app does what it is supposed to do.

Broadwaytrending
Morocco
About 1 month using the app
February 16, 2020

App was easily installed, does everything we need it to and is easy to use. We get several calls a day and the app helps with turning them into sales.

skateboard-shack
United States
24 days using the app
February 24, 2021

I run a USA targeted store from outside USA and it looked great to have a US number for customers. At first my country wasn't available to forward to, but Oliver fixed this real quick! Really great app for customer service, easy to set up and great support!
One of my customers also used it to leave a message regarding one of her purchases, and the whole process was simple and easy and made for a great customer experience as well as building trust.
Would highly recommend it.

Black Cat Goodies
United States
15 days using the app
April 8, 2021

Oliver was an excellent customer service representative. He was very responsive, tried several fixes, never gave up on the process until he achieved success. I highly recommend Oliver and your company should be glad to have an employee like him.

Zero Halliburton
United States
6 months using the app
Edited December 6, 2018

This app is charging me for a service I AM NOT SUBSCRIBED TO!! Please stop charging my account for this service!!!! DO NOT DOWNLOAD THIS APP!! They’re not reachable for customer service issues!!!

KURVD
United States
26 days using the app
#21Zoo Labs replied July 25, 2019

We tried to communicate with KURVD but they left this review within ten minutes of their first email and then never responded to our attempts to help them.