Sydonia: Voice & Cart Recovery

Sydonia: Voice & Cart Recovery

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
qelia

Recover carts, support and improve sales in real time with AI voice and chat and WhatsApp.

Sydonia helps shoppers choose products and complete purchases through multilingual AI chat, voice memos and calls. It uses your catalogue, store information and additional documents to answer questions, explain options and add chosen items to the cart. Shoppers can continue the conversation on WhatsApp or receive follow-ups with their consent. Use the console to customise voices, messages and behaviours, test and teach your assistant how to respond.

Sydonia helps shoppers choose products and complete purchases through multilingual AI chat, voice memos and calls. It uses your catalogue, store information and additional documents to answer questions, explain options and add chosen items to the cart. Shoppers can continue the conversation on WhatsApp or receive follow-ups with their consent. Use the console to customise voices, messages and behaviours, test and teach your assistant how to respond. more
  • Recover carts and reengage prospects with personalised WhatsApp follow-ups
  • Guide shoppers using their goals, your catalogue and additional information
  • Provide technical support using your store information and product documentation
  • Run brand surveys and collect customer feedback through conversations
  • Connect storefront chat, voice and WhatsApp in one multilingual conversation

Languages

French, English, Spanish, Arabic, Italian, and German

Works with

  • DIDWW
  • Google Calendar
  • Whatsapp

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 50 messaging conversations per month
  • 10 live voice minutes per month
  • Multilingual storefront chat and voice

Lite

$49 / month

or $490/year and save 17%

Features

  • 75 messaging conversations per month
  • 30 live voice minutes per month
  • 40 WhatsApp cart reminders per month
  • Multilingual chat, voice and WhatsApp
  • Sales, cart recovery, support, surveys
  • Console setup and conversation testing

15-day free trial

Start

$149 / month

or $1,490/year and save 17%

Features

  • 225 messaging conversations per month
  • 100 live voice minutes per month
  • 120 WhatsApp cart reminders per month
  • Multilingual chat, voice and WhatsApp
  • Sales, cart recovery, support, surveys
  • Console setup and conversation testing

15-day free trial

Growth

$399 / month

or $3,990/year and save 17%

Features

  • 600 messaging conversations per month
  • 300 live voice minutes per month
  • 250 WhatsApp cart reminders per month
  • Multilingual chat, voice and WhatsApp
  • Sales, cart recovery, support, surveys
  • Console setup and conversation testing

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by qelia.

Developer

Launched

October 27, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • Edit orders

    Assigned fulfillment, draft orders, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • View gift cards

    Gift cards

  • View store credit

    Store credit accounts

  • View store analytics

    Reports

  • View Shopify admin

    Legal policies

  • View other data

    Locations, Shopify Markets settings

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