Reviews (173)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and seamless Shopify integration, which simplifies managing and updating product listings. The customer support, particularly from staff members Judit, Fruzsina, and Bianka, is frequently highlighted for its responsiveness and helpfulness. Features like the supportive onboarding process and live chat are valued for enhancing the user experience. Additionally, the app's policy of not charging a commission on sales is seen as beneficial for profitability, making it an effective tool for business expansion and reaching new markets.

November 26, 2021

Brilliant service! Judit is phenominal and uploaded my products. She really took care of me and completed the process from start to finish. I'm really impressed by her customer service skills and her ability to get things done. Thank you. Would highly recommend!

Cult Art Fusion
United Kingdom
About 1 year using the app
Syncee replied November 29, 2021

Thank you for your kind words :) It is so great to see you are satisfied with our customer service and with our app's features as well. In case of any questions just feel free to let us know about it, we are here to help :)

August 16, 2023

I received an amazing amount of professional help in installing the app and setting up the processes. If I had any questions, I got answers almost immediately. Very fast and very good communication with the staff. Fruzsi is an elf, she helped me a lot, patiently showed me everything all the time, even handled my strangest questions very well. I am very satisfied with the service, it was smooth and easy to set everything up. Thank you! I highly recommend the app.

Amino Primo UK
United Kingdom
About 1 year using the app
Syncee replied August 23, 2023

Hi there,
Thank you so much for your kind words on our service. We are happy you are satisfied with the overall service we offer, and we are always happy to help you! Thank you for being a member of our community!

February 9, 2021

Excellent customer support, very efficient in resolving any problems that I had. Would definitely recommend that any prospective supplier who wants to expand the reach of their catalog does make use of the Syncee supplier app to enrol their products onto the Syncee retailer marketplace.

JasonCarlMorgan®, Trading Assistant - Official Store
United Kingdom
About 1 year using the app
Syncee replied February 9, 2021

Thank you so much for your kind review. Your words mean so much to us. We wish you many new retail partners, and we are always here to help!

May 28, 2020

Outstanding customer service and very competent team to build a great dropshipping partnership for suppliers and retailers. I would highly recommend working with them. All the best Dropshipping :D

Tack24
United Kingdom
About 1 year using the app
Syncee replied June 23, 2020

Thank you for your kind words. We are happy you are satisfied with our service. In case of any questions always feel free to let us know about it.

May 18, 2021

Perfect customer service! Great app! They are really help me to sing up and set up my shop to wholesale!

nr dogs
Hungary
11 months using the app
Syncee replied May 18, 2021

Thank you for your kind words! We are happy you are satisfied with our service and that you are a member of our community now! We wish you many sales! :)

May 17, 2022

absolutely LOVE this app ... and the professional support is always there if needed - helped us get onboarded with some of our unique needs - quickly and efficiently and proud to promote to our customers in need of a professional wholesale / drop ship platform

iGoNatural
United States
11 months using the app
Syncee replied May 18, 2022

Thank you for your kind words :) We are more than happy to see you absolutely love our application. Our team is always here for you to help if you are in need. We are happy you are a member of our community! :)

November 21, 2023

So far I am very happy with the responsive, helpful support team and the platform itself.

HELLO TURCO
Germany
10 months using the app
Syncee replied November 27, 2023

Hi there,
Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!

Edited July 31, 2023

So far so good.
Very fast synch, large retailers/dropshippers pool.
Some limitation, quite common to all similar marketplaces I was used to in the US, but support has been very responsive in finding a solution.

BKA
Italy
10 months using the app
Syncee replied July 18, 2023

Hi there,
Thank you so much for your kind words about our service. We are more than happy that our support team is of great help to you, and we are delighted to see that you love our platform. If anytime you have a question about Syncee, please know that we are here for you :)

May 19, 2020

Just installed this app Barbara from Syncee guided me through doing the full setup, which was great.

Mani Sports®
Australia
10 months using the app
Syncee replied May 21, 2020

Thank you for your kind words. We are happy you are satisfied with our service!

October 18, 2021

thank you for the support .. fantastic service and support for my brand... i can see growth potential...

My Little Panda
United Kingdom
10 months using the app
Syncee replied October 18, 2021

Thank you so much for your kind review. We are happy you are satisfied with our application and service. Welcome to our community! :)