Reviews (191)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage inventory across multiple Shopify stores, supporting up to 10,000 products with real-time updates on inventory, product changes, and prices. They appreciate the user-friendly interface, easy setup, and the invitation function that simplifies onboarding. Customer support, with team members like Claudia, Jimmy, and Rayman, is frequently praised for being responsive and helpful. Merchants find the app saves them significant time, reduces the risk of overselling, and enhances their business operations and customer offerings.

July 1, 2022

Once I was able to get a hold of customer service through chat, they guided me with the appropriate tools to fix my issue. Very good!

SophsBotanicals
United States
3 months using the app
September 13, 2022

I used this app for months,it's quickly for syncing,Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

xsb555
Hong Kong SAR
2 months using the app
July 12, 2019

Very good app. They continue to update and make changes that make it even better all the time. I'm even more surprised that it works flawlessly with Shopify locations enabled. Most apps still do not work correctly with this new feature. Keep up the good work!

SMOKEA Wholesale
United States
2 months using the app
Edited September 26, 2019

This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!

BOUTIQUE SWEET BIRDIE
Japan
2 months using the app
May 28, 2019

So happy with the product and all the work Jimmy and Fei have done to ensure everything is working smoothly. They are constantly improving and rolling out new features. It's been a perfect solution for us to keep our inventory levels across two country stores synchronised without the need for an expensive ERP.

Blue Bungalow
Australia
2 months using the app
March 26, 2020

Rayman and the syncio team always go over and beyond with their support, we've been using Syncio for 3 years now and it's one of the few apps we are continuously please with.

TuxMatDirect.com
United States
2 months using the app
August 14, 2020

Finally, I got a good support and my problem with syncing 2 products was resolved through shared screen

Cetrix Technologies LLC
United States
About 2 months using the app
July 15, 2022

The customer service is very fast and friendly. I launched a new affiliate ecommerce store and loading the products to my shopify was easy with Syncio. Their platform is very user-friendly. They were very sympathetic that I was slow in starting my store so they even gave me a credit!

Kozy Decor
United States
About 2 months using the app
January 20, 2021

Syncio is currently saving me a ridiculous amount of time with order processing and fulfillment, and is overall allowing me to scale without worry of backend logistics. Highly recommend for collaborative suppliers and retailers!

Earthychildren
United States
About 2 months using the app
February 22, 2022

fantastic service loved how easy to implement. Very happy with this app. Highly reccomend. Thanks so much!

TangMathGames.io
United States
About 2 months using the app