Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time inventory syncing across multiple Shopify sites, reducing overselling risks and saving time. It's user-friendly, easy to set up, and supports order syncing and Shopify's locations feature. It's ideal for businesses managing B2C and B2B stores, and dropshipping businesses. Merchants praise the responsive customer support and continuous app improvements. The app also simplifies vendor connections and automates inventory updates, saving significant work hours each week.

April 19, 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Aruna Project
United States
16 days using the app
Syncio replied August 28, 2023

Thank you so much for the kind feedback!

February 14, 2023

I love this app! Gives me the opportunity to connect with vendors just by a few simple steps. Cant wait for the dual function app late 2023.

Mini Jetsetters
United States
10 months using the app
August 31, 2023

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

GROOM
Canada
About 4 years using the app
August 25, 2023

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

Just Jits
Australia
8 months using the app
Syncio replied August 28, 2023

Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!

April 18, 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Ruby Rabbit
Australia
Over 2 years using the app
November 26, 2022

I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!

Révolution Fermentation
Canada
About 3 years using the app
Edited July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Prior
New Zealand
About 1 year using the app
Syncio replied June 29, 2022

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

July 26, 2022

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

Equiluxe Tack
United States
6 months using the app
September 13, 2022

I used this app for months,it's quickly for syncing,Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

xsb555
Hong Kong SAR
2 months using the app
July 1, 2022

Once I was able to get a hold of customer service through chat, they guided me with the appropriate tools to fix my issue. Very good!

SophsBotanicals
United States
8 months using the app