Reviews (204)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline inventory management across multiple Shopify stores, automating syncing of inventory, product details, and prices to prevent overselling. The user-friendly interface ensures easy setup, even for those with limited tech skills. Customer support is frequently praised for being responsive and helpful with setup and troubleshooting, enhancing both wholesale and retail inventory management.

February 18, 2021

This team is incredible. So helpful and very willing to answer any questions we have. They get startups. Amazing communication and the app itself works great. Great work!

CbusShops
United States
19 days using the app
April 19, 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Aruna Project
United States
16 days using the app
Syncio replied August 28, 2023

Thank you so much for the kind feedback!

September 4, 2019

Syncio was vital in ensuring the wholesale part of my client's store synced seamlessly with the retail side. Rayman, Jimmy and the team even went to the effort of customising it to suit my specific needs and talking me through how to use it over the phone.

Great add on and great support! Thanks for going the extra mile to help me.

Niki's Natural Wipes
Australia
15 days using the app
Syncio replied September 16, 2019

Thanks so much for your kind words! We try our very best to meet our customers needs. Super happy that you are satisfied with Syncio!

Edited March 23, 2019

Support is responsive. We ran into an issue (more of a misunderstanding of how the app works) and it was resolved within a matter of minutes. Be aware the app will sync any product whether it has inventory or not. So be mindful of what you tell the app to do .. because like anything software it will do exactly that. If you don't want items with no inventory sync'd: don't sync them. Great app, great support -

weyo90210
United States
15 days using the app
March 5, 2019

Syncio has helped Dollcake launch our second (US store) without the hassle of manually adding all our products. We have needed a few things done/help with things and the support team have been back in contact with us and helped us within hours each time. Highly recommend the app to anyone who has two or more stores!

Dollcake
Australia
14 days using the app
August 19, 2020

We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!

Hamptons Home
Australia
14 days using the app
February 11, 2020

I use this app to connect my new shopify (moved from another platform) retail and wholesale stores. There were a few problems in the testing phase but support was excellent and it should work! Would highly recommend giving it a try.

Upavim Crafts
United States
13 days using the app
June 5, 2020

The Syncio app is an absolute game changer for my business. As a multi-vendor marketplace, it streamlines everything. The support team is fabulous and has hopped on 1 on 1 calls to help get everything set up and running smoothly. Could not recommend this app and team more - thank you Rayman and team!

Modatrova
United States
9 days using the app
January 15, 2020

Works well, really easy to use.
Syncio team is very efficient and have very good customer service
Great Job !

Boomaron
France
7 days using the app
September 25, 2019

This is a Fantastic App and the Customer support (Rayman) I received was just brilliant. I cannot stress enough how great it was to have support at hand (I'm not the best at IT) and even though it actually wasn't tricky at all - it was great to have the help there. Thank you so much!

CJ London
Denmark
6 days using the app