Reviews (191)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage inventory across multiple Shopify stores, supporting up to 10,000 products with real-time updates on inventory, product changes, and prices. They appreciate the user-friendly interface, easy setup, and the invitation function that simplifies onboarding. Customer support, with team members like Claudia, Jimmy, and Rayman, is frequently praised for being responsive and helpful. Merchants find the app saves them significant time, reduces the risk of overselling, and enhances their business operations and customer offerings.

April 26, 2020

This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!

小鳥雑貨専門のお店 スウィート・バーディー・ブティック
Japan
About 3 years using the app
Edited April 3, 2019

We use Syncio to sync our two stores and have been very happy with the support provided so far. They have been helpful in answering any inquiries and helping troubleshoot anything that has come up.

Flawless Lashes by Loreta
United Kingdom
Almost 3 years using the app
Edited April 8, 2019

The app works very well in relation to inventory syncing. I have had some issues with the app of items not syncing, however the support by messenger its great and they've solved every issue I encounter. Also they only charge you for the destination store which is fair, unlike other apps.

The things that would make this App better are the ability to copy other attributes of the products (like title, tags, and such) but let you choose which attributes to copy. Also, a better log system and a way to massively unscync products, right now you have to individually click an "unsync" button for every product.

But for what it says it does and how it does it, the app it's simply great.

Damn!
Mexico
Almost 3 years using the app
February 3, 2020

App works perfectly and the support team at Syncio is outstanding! I highly recommend using Syncio -- well worth it!

McCarley Fitness
United States
Almost 3 years using the app
June 11, 2018

There simply is no Ethi without Syncio. With a small team with big ambitions, we have been able to grow our store to more than 40 brands and offer thousands of products thanks to Syncio. It used to take about an hour to manually upload a collection of products and the ongoing inventory updates used to cause headaches with risk of overselling. Now we don't worry about this with the real-time inventory sync.

We can also send orders directly to the store's Shopify backend to fulfil, which saves even more time and effort sending orders manually over email. Syncio is constantly updating and pushing new features and enhancements, which is fantastic.

Akagu Official
Australia
Almost 3 years using the app
August 13, 2019

Syncio is instrumental in enabling our client's store, For Me By Dee USA (https://www.formebydee.co) to expand from Australia to United States. It's real-time inventory sync works like a charm, and works with consumers as well as stockists. We had some questions and their support was very prompt and helpful.

About POPNOD (https://www.popnod.com) - We are a marketing studio that champions women-led brands. We help the stories that matter be heard.

For Me By Dee USA
Australia
Almost 3 years using the app
August 24, 2020

Syncio is great. It's saved us countless hours adding products and maintaining stock levels across stores. The platform has an intuitive UI and great support, highly recommend.

WE DASH LOVE
Australia
Almost 3 years using the app
April 18, 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Ruby Rabbit
Australia
Over 2 years using the app
Edited November 15, 2021

This app is amazing and the Syncio staff are always lovely and willing to help. Thank you for your help Rayman! Would recommend this app to everyone.

YCL Jewels
Australia
Over 2 years using the app
Edited September 16, 2019

I cannot overstate how integral Syncio has been for our growing business (simpleswitch.org) We couldn't maintain relationships with source stores or scale without all the capabilities we've gained from Syncio. They are hugely personal and responsive if anything goes wrong or if I don't understand something. Thanks Syncio!

Simple Switch
United States
Over 2 years using the app
Syncio replied September 16, 2019

It's a pleasure to work with you Rachel and team at Simple Switch! We're really proud to be a part of what you're building!