Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to efficiently manage inventory across multiple Shopify stores, supporting up to 10,000 products with real-time updates on inventory, product changes, and prices. They appreciate the user-friendly interface, easy setup, and the invitation function that simplifies onboarding. Customer support, with team members like Claudia, Jimmy, and Rayman, is frequently praised for being responsive and helpful. Merchants find the app saves them significant time, reduces the risk of overselling, and enhances their business operations and customer offerings.
Refine
-
By rating
Of the apps there that sync stores, this is one of the more solid ones out there. We also had them do some custom development and they were very reasonable on pricing and timeline. Overall great!
Customer service was amazing - I was so surprised to get a real live person who helped me immediately! Fantastic, highly recommend.
Absolutely fantastic and fast customer service! Every time we have had problems with syncio, they help and solve the case asap. I highly recommend ☺️
awesome app, even handles things like only syncing one inventory location. highly recommended! 5 stars!
I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.
Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!
Incredibly easy to use on the back end and a massive timesaver for my team! Would definitely recommend this app for all companies when needing to sync inventory!
Thanks for the amazing feedback! We love working with Outland Denim!
Great app so our team isn't tied up reconciliating inventory manually all the time. The support is also second to none, 10/10 would recommend
We collaborate with multiple online retailers through drop shipping arrangements. This normally involves manual stocktaking, sharing of images and data and the overall process can be very time consuming.
We started using Syncio and we are very happy with how seamless it is to have our products ordered through Ethi and how compatible our back end software is! It saves us a lot of time and means we only have to manage our own account.
We highly recommend Syncio!
Super patient support and functions as intended. A few small quirks to learn how to navigate the interface when initially setting it up (as I've found with just about every Shopify app). Still a bit of work to be done on support documentation, but when they respond as quickly as these guys did it's not a huge concern.
I've run a bunch of tests and everything seems to be working perfectly.
Our stores were unique in that we had large amounts of products. We had techinical trouble and contacted Syncio. They never gave up and help us through a tough time of getting all the products syncing and working. That is not easy when you have thousands of products. We applaud their dedication and commitment to supporting their customers. Thank you for your hard work Syncio!