Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
July 23, 2022

I am very disappointed. First of all, I installed their App for a free trial to test it for 30 days as advertised. But after I signed up, their system shows 14 days trial. Secondly, The App was very complicated with many tasks to do then at the end I encountered many issues with mapping and products integrations which are among many issues impossible to solve. A man from SyncSpider by the name of Marco sent me an email trying to push their Agency plan that will cost me 249 $ per month in order to solve the issues. He confirmed that it will be very difficult for me to solve these issues that I was facing with without signing for this Agency plan. It has been 7 days since I was trying their App. Nothing works for me after 7 days. Very confusing App. Their App is a total mess that will lead to NOWHERE. It is a total waste of time. It does not work. Period. I do not recommend this to anyone searching to integrate their store with eBay and Amazon. Do not install this App! You will lose your money if ever you decide to give it a try. You will regret for doing so.

5 days using the app
SyncSpider GMBH replied November 15, 2022

Hello Yougowell,

I'm sorry to hear you were disappointed.

We cover so many use cases and can provide any custom integration and synchronization. This is why our team is there to help onboard you, and we even offer free setups.

Our tool is complex, we know this. That's why we offer setups and onbordings.

I would love it if you would give us another chance, our team will do the setup.

Regarding the free trial length. It is updated to 14 days now on the Shopify marketplace. We simply missed updating it there, once we changed our free trial policy.