Overall rating
4.4
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
November 11, 2023

I've been using Syncspider for three years now, and it has proven to be an invaluable tool in my business operations. One of its standout features is its ability to synchronize orders across my various Shopify stores. This not only saves me the expense of investing in specialized tools but also puts me in the driver's seat, allowing me to precisely synchronize the fields that matter most to me and customize them according to my needs. This level of flexibility is hard to come by elsewhere.

I want to highlight how user-friendly Syncspider is, especially when it comes to matching fields between the source and destination with a simple drag-and-drop interface. This makes the setup process remarkably intuitive and efficient.

While setting up, I've had to reach out to customer service on several occasions due to minor hiccups, but they have consistently been responsive and friendly, providing prompt solutions to any issues.

Recently, I had to perform a substantial data reconciliation involving around 25,000 orders, and I must say, Syncspider handled it flawlessly. The ability to seamlessly manage such large-scale data transfers is a testament to the software's reliability.

Of course, like any tool, there's always room for improvement in terms of usability. Personally, I'd appreciate a bit more speed in the software, although, in the grand scheme of things, the speed factor becomes negligible as the processes are usually set up just once.

Additionally, the fact that Syncspider is based in Austria adds another layer of confidence, especially when dealing with critical business data processed through the platform. Overall, Syncspider has been a game-changer for my business, offering unparalleled flexibility, efficiency, and reliability.

resin-kunst.ch
Switzerland
About 1 year using the app
October 12, 2021

Great app, easy to use and a really helpful, attentive support team - they reply quickly, with detailed responses that guide you through your queries!
Really recommend this app.

Hose mit Herz
Germany
About 20 hours using the app
SyncSpider GMBH replied October 12, 2021

Thanks a lot for this review! means a lot to us
- Norbert