Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing PayPal orders with Shopify, offering real-time tracking and multi-store management. It's praised for its affordability, customization options, and reliable performance. Exceptional customer support, particularly from certain staff members, is also appreciated. Merchants find it useful in winning PayPal disputes and protecting cash flow. Unique features include handling PayFlow Pro transactions and syncing with Stripe. Its fast and accurate data syncing is a timesaver for many.

December 29, 2021

What a great and simple solution to a potentially large problem! It took two minutes to set up, and saved several hours within the first month of adding the app. But the best part is the improvement to our customer's post-transaction experience.

Uptown Bicycles
United States
Over 1 year using the app
Synctrack replied December 29, 2021

Hi Uptown Bicycles,

I so appreciate you taking the time to share your experience with our SyncTrack app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us.
Thank you again for your honest feedback!
Kaylee - Omega Team

January 12, 2022

this is a really good app that help me to earn more time I recommend everyone to install this if you want to grow your business

Skinbrow™
France
About 1 year using the app
Synctrack replied January 12, 2022

Hi Skinbrow™
Thank you so much for your review. We are happy that you had a great experience with our app. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

Edited November 16, 2022

It is essential for my shopify store. Syncing with tracking and paypal is quick, making it the best shopify app I could find. It is also very affordable. You should learn about it. very helpful

ciaocustom
Vietnam
Over 1 year using the app
Synctrack replied December 3, 2021

Wow ciaocustom! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Best,
Kaylee - Omega Team

November 30, 2021

This App is the Best. They have the free option to upload 100 tracking orders per month. The tracking upload is just seamless to PayPal.

Indri Zest
United States
Over 1 year using the app
Synctrack replied November 30, 2021

Hi Indri Zest,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

August 1, 2022

amazing customer service. Save so much time having to hire VA's enter tracking numbers into Paypal. This is a must for every shopify store.

Aoife (Israel)
Canada
20 days using the app
Synctrack replied August 1, 2022

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

January 1, 2022

I used the app to sync multiple orders against paypal references. Its just made it about 100 times easier as a business just starting out. Interface is easy and straightforward.

Do Life Well Recreation
United Kingdom
12 months using the app
Synctrack replied January 4, 2022

Hi Do Life Well Recreation

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

November 12, 2021

A++++ Works like a charm!!! Fast! Easy to set-up. Sync back your orders up to 360 days. In less than 5 minutes I've installed it, uploaded 40 paypal tracking to Paypal and not only saved me time but also helped me to recover all of my "frozen" revenues. Also a special mention to support which is fast and always available for any doubt or question!

Catholically
Italy
Over 1 year using the app
Synctrack replied November 12, 2021

Hi Catholically,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!

Kaylee - Omega team

March 9, 2022

I was looking for an app to track Paypal but I synctrack send tracking to both of my payment processors, which was fantastic and I decided to install, the app is super intuitive and easy to use the support was available all the time and willing to help all the time, in fact I did a suggestion and they implemented in less than a week, I am very satisfied with the app I truly recommend it and my next step is to deploy my 2 other stores with them.

BabiesMall MX
Mexico
5 months using the app
Synctrack replied March 20, 2022

Hi BabiesMall MX,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our app, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

December 30, 2021

This app works well, never skips a beat, and makes Paypal Very happy. Limits PayPal Holds. Accessing your Paypal funds is faster when the delivery status is marked as delivered. So far we haven't had to use support as the app "Just works" so we cant comment there..

Smith n Jones
Australia
10 months using the app
Synctrack replied December 30, 2021

Hi Smith n Jones

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

August 28, 2021

I use this app for a long time & have to say that I love it. Very useful, it helps me save a lot of time. Thanks, team!

Trending Custom
United States
About 2 years using the app
Synctrack replied August 30, 2021

Hi Trending Custom,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team