Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing PayPal orders with Shopify, offering real-time tracking and multi-store management. It's praised for its affordability, customization options, and reliable performance. Exceptional customer support, particularly from certain staff members, is also appreciated. Merchants find it useful in winning PayPal disputes and protecting cash flow. Unique features include handling PayFlow Pro transactions and syncing with Stripe. Its fast and accurate data syncing is a timesaver for many.

January 7, 2022

I just downloaded the app after reading the good reviews and knowing they have a free plan for the first 100 orders and the customer service really supported me in a very friendly manner to finish setup in less than 5 minutes. super friendly! Thanks Stella!

aspoonoflife
Oman
5 months using the app
Synctrack replied January 7, 2022

Hi aspoonoflife

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

November 19, 2021

Stella is just perfect, thank you so much for your help. very easy i recommend. simple quickly and sympathique

Spencer Slider
United Kingdom
7 months using the app
Synctrack replied November 19, 2021

Hi Spencer Slider,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

August 20, 2021

Great tool, and they give you a free plan too. a great protection from Paypal holds, i would recommend

Theprintoholic
United Kingdom
About 1 year using the app
Synctrack replied August 20, 2021

Hi Theprintoholic,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

February 21, 2022

The support team is very caring and helpful. Whenever I have a problem, they respond immediately. A nice application for cargo tracking. I advise.

tinsmithsons
United Kingdom
3 months using the app
Synctrack replied February 22, 2022

Hi tinsmithsons,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Kaylee - Omega Team

November 19, 2021

I was looking for a simple, great and efficient app to automatically sync all my tracking numbers with my PayPal account, and I must say that this app is beyond my expectations! I tried other apps before that didn’t work properly and were much more expensive. A huge thanks to Anna and Cong who helped me a lot to configure the app and took the time to support me. Definitely the best app to submit trackings to PayPal!

Lunastra
France
7 months using the app
Synctrack replied November 19, 2021

Hi Lunastra,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Cong to give them the recognition that they deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

May 12, 2022

Synctrack is doing it right. Helps keep Paypal happy and would highly recommend it for old and new paypal accounts. Extra sauce: the founder is a pleasure to speak with and is always looking for ways to improve their app for their clients.

Cleopatra
United States
28 days using the app
Synctrack replied May 18, 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s rock together 🔥🚀

Cheers from Joseph 🥰

April 27, 2022

We use this app to do exactly what its intended and it works as it should. The support team is very good should you need assistance.

RIPP Superchargers
United States
About 1 month using the app
Synctrack replied May 18, 2022

You are so sweet! Thanks for making our mornings brighter
Cheers from Emma 🥰

May 17, 2022

Best Paypal Orders Sync App so far, easy to use and cheap too. The customer support replies within 5 mins, which is super great. Other apps always have bugs but this app doesn't which PayPal holds my money for a shorter period.

InspireFever
Malaysia
25 days using the app
Synctrack replied May 18, 2022

You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
Cheers from Tracy 🥰

December 12, 2021

Application facile d'utilisation le tracking se passe très bien je n'ai rien à faire. Cette application me facilite les données transmises entre le paiement et le suivi du colis, vraiment très bien

Chamanisme & Traditions
France
5 months using the app
Synctrack replied December 12, 2021

Bonjour Chamanisme & Traditions,

Merci pour votre avis! Je suis ravi d'apprendre que vous êtes satisfait de notre application.
Nous cherchons toujours des moyens d'améliorer l'expérience de notre application, mais il est bon de savoir que nous sommes sur la bonne voie.

Faites-moi savoir si nous pouvons faire autre chose pour rendre votre expérience encore meilleure.
Tous mes vœux,
Kaylee - Équipe Omega

November 1, 2021

This app helps me to update tracking. Their support is nice and support good for me. thank you so much

Hamyso
United Kingdom
7 months using the app
Synctrack replied November 1, 2021

Hello Hamyso!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!