Reviews (509)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient tracking information syncing to PayPal and Stripe, reducing manual data entry. They value its user-friendly interface, automatic task handling, and real-time tracking updates. The ability to sync past orders up to a year is also highlighted. Merchants commend the app's reliability and the prompt, professional customer support. It's recommended for e-commerce businesses using PayPal and Stripe, as it helps prevent holds and disputes, and speeds up the verification process. Its affordability, including a free package for businesses with fewer orders, is also noted.

December 12, 2021

Application facile d'utilisation le tracking se passe très bien je n'ai rien à faire. Cette application me facilite les données transmises entre le paiement et le suivi du colis, vraiment très bien

Chamanisme & Traditions
France
5 months using the app
Synctrack replied December 12, 2021

Bonjour Chamanisme & Traditions,

Merci pour votre avis! Je suis ravi d'apprendre que vous êtes satisfait de notre application.
Nous cherchons toujours des moyens d'améliorer l'expérience de notre application, mais il est bon de savoir que nous sommes sur la bonne voie.

Faites-moi savoir si nous pouvons faire autre chose pour rendre votre expérience encore meilleure.
Tous mes vœux,
Kaylee - Équipe Omega

March 9, 2022

I was looking for an app to track Paypal but I synctrack send tracking to both of my payment processors, which was fantastic and I decided to install, the app is super intuitive and easy to use the support was available all the time and willing to help all the time, in fact I did a suggestion and they implemented in less than a week, I am very satisfied with the app I truly recommend it and my next step is to deploy my 2 other stores with them.

BabiesMall MX
Mexico
5 months using the app
Synctrack replied March 20, 2022

Hi BabiesMall MX,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our app, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

February 21, 2022

Very good app.
Does a great synchronization of my store orders with PayPal account. Great customer support.

Best Alternative HealthySpine
United States
5 months using the app
Synctrack replied February 22, 2022

Hi Best Alternative HealthySpine,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

October 27, 2021

I recently had a discussion with Mr. Cong who assisted me with understanding and navigating through the application and showing me what to look for in order to view the tracking numbers associated with items from my store that are ready to ship. I found Mr. Cong to be very helpful and a pleasure to speak with. I highly recommend this app as it will take away the hassle of trying to manually add the tracking numbers from your store to PayPal.

Jason Levine
United States
5 months using the app
Synctrack replied November 1, 2021

Hello Jason Levine,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Mr. Cong. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

January 7, 2022

I just downloaded the app after reading the good reviews and knowing they have a free plan for the first 100 orders and the customer service really supported me in a very friendly manner to finish setup in less than 5 minutes. super friendly! Thanks Stella!

aspoonoflife
Oman
5 months using the app
Synctrack replied January 7, 2022

Hi aspoonoflife

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

November 24, 2022

Tracy helped me a lot when I started using this app. And the app work perfectly for me. Thanks a lot

Godly Bottle
Vietnam
5 months using the app
Synctrack replied November 24, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

July 22, 2022

We love this app. Works like a charm and had no issues so far. Just set it and forget it!! I recommend using this app if you want to keep Paypal from holding your money

Nova Boutique Paris
United States
5 months using the app
Synctrack replied July 25, 2022

You’re super cool!. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
Cheers from the Omega support team 🥰

October 12, 2021

Very useful application to use. Having a problem with the tracking number, I got in touch and their team fixed the problem in just a few minutes!!

Therenal Homeware
Indonesia
5 months using the app
Synctrack replied October 13, 2021

Hi Therenal Homeware,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

Edited December 27, 2022

je viens de télécharger l app , le service client ma tout de suite aidé pour l installation . C'est parfait ça fonctionne merci à vous . Réactif et pro je recommande

Angelina Crea
France
4 months using the app
Synctrack replied December 27, 2022

Merci mille fois d'avoir laissé un avis 5 étoiles 🙌🙏🏻🙌🙏🏻. Nous partagerons cela avec toute l'équipe pour leur faire savoir qu'ils doivent continuer leur travail incroyable.

February 15, 2022

Amazing app. By being able to submit tracking automatically, it helped us avoid any potential cashflow issues with PayPal.

Armed Forces Boutique
United States
4 months using the app
Synctrack replied February 16, 2022

Hi Armed Forces Boutique,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team