Reviews (509)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient tracking information syncing to PayPal and Stripe, reducing manual data entry. They value its user-friendly interface, automatic task handling, and real-time tracking updates. The ability to sync past orders up to a year is also highlighted. Merchants commend the app's reliability and the prompt, professional customer support. It's recommended for e-commerce businesses using PayPal and Stripe, as it helps prevent holds and disputes, and speeds up the verification process. Its affordability, including a free package for businesses with fewer orders, is also noted.

July 20, 2022

We began using this app when PayPal was throwing up restrictions on our account as we were not providing tracking information within PayPal (as it was unnecessary to us). With thousands of orders, we were looking for an automated solution. This is a set and forget app, that perfectly solved our problem. Big fan!!

Montessori Home Online
United States
4 months using the app
Synctrack replied July 21, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega Support team

August 23, 2022

This app works perfect for us and we wouldn't want to run a store without it. Paypal especially requires tracking numbers now and this app slots them all in and sorts everything out. Also works with Stripe etc - genuinely a great app. Tracy is always there on support to quickly answer any questions you may have. Recommended.

BestIdeasUK
United States
4 months using the app
Synctrack replied August 24, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Synctrack app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

February 6, 2023

"Auto-sync Stripe & PayPal tracking info has been an invaluable tool for my Shopify store. The app has helped me keep my payment tracking organized, fast, and accurate, which has reduced disputes significantly. The integration with Stripe and PayPal is effortless, and the app has saved me countless hours of manual tracking. I am also impressed with the level of support I have received from Tracy she have been extremely responsive and helpful, making my experience with the app even better. If you're looking for a solution to streamline your payment tracking process, I highly recommend Auto-sync Stripe & PayPal tracking info, and the amazing support from Tracy."

Sunnie Gift
Vietnam
4 months using the app
Synctrack replied February 6, 2023

Thank you for your detailed review of our Synctrack app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

October 31, 2022

de app Omega heeft mij hiervan op de hoogte gezet na het kijken van de video gelijk gedownload dank voor u tijd en geduld en als reactie kreeg ik geen enkele probleem we bereiden onze klanten goed voor de toekomst

CHECKWAYSS
Netherlands
4 months using the app
Synctrack replied October 31, 2022

Zien dat je een 5-sterrenervaring hebt gehad, is het beste waar we op konden hopen! Uw recensie betekent veel voor ons. Bedankt voor het kiezen van de Omega-app. Wij hopen u nog vele jaren van dienst te mogen zijn!

Edited April 11, 2023

TRACY ! is the best !
She helped me and she is very friendly !

The APP ios the best application i have tried for paypal tracking 101% Recommanded !

Univers-Watch
United States
4 months using the app
Synctrack replied April 14, 2023

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!

August 11, 2022

I've been using it for a long time, it's so easy to achieve my goals and the information is so timely that I can't live without it

agreenlemon
China
4 months using the app
Synctrack replied August 12, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

January 7, 2021

This app is the Great PayPal tracking app I've used. Easy Use . It saves me a lot of time, I really like it.

Interest Pod
Vietnam
4 months using the app
December 5, 2022

The app is easy to setup, fast to sync your orders and overall a complete timesaver. I had a few questions and Tracy was a joy to speak with. 10/10 highly recommend.

PeroBelt™
United States
3 months using the app
Synctrack replied December 5, 2022

Amazing! 😱 We are so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team.

December 28, 2022

Great app works perfectly fine & best support team. Quickly solved the issues I had with some of the app features.

Classy Leather Bags
United States
3 months using the app
Synctrack replied December 28, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 2, 2023

Ứng dụng này đã giúp mình rất nhiều trong việc xuất giao dịch. Nhân viên rất nhiệt tình. Chưa bao giờ mình thấy có 1 ứng dụng nào mà nhiệt tình đến vậy. Mỗi khi có vấn đề gì đều có nhân viên support rất nhiệt tình và nhanh chóng.

FTBHEALTHY
Vietnam
3 months using the app
Synctrack replied March 2, 2023

Chào bạn, Omega Synctrack team rất vui khi được đọc nhận xét của bạn về ứng dụng! Omega team luôn cố gắng mỗi ngày để đem lại trải nghiệm tốt nhất cho khách hàng cũng như cải thiện ứng dụng. Và phản hồi của bạn về app là lời động viên rất lớn tới cả team. Cám ơn bạn rất nhiều!
Rất mong Omega sẽ tiếp tục được đồng hành với bạn trong thời gian tới!