Synctrack PayPal Tracking Sync

Synctrack PayPal Tracking Sync

Reviews (721)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the synchronization of tracking information with PayPal, significantly reducing disputes and preventing money holds. It supports a wide range of shipping carriers and features like real-time synchronization, detailed analytics, and customizable notifications through a user-friendly interface. The app is noted for its reliable performance and excellent customer support, with staff praised for their responsiveness and helpfulness in troubleshooting and setup, enhancing online transaction management and customer satisfaction.

June 10, 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
United States
7 days using the app
December 29, 2021

Amazing help from the staff, i really recommend this app for shopify users, btw is is really simple to setup and use.

BeautyElla
Netherlands
6 days using the app
Synctrack replied December 29, 2021

Hello BeautyElla!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

November 2, 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

VILNO.CO
Estonia
6 days using the app
Synctrack replied November 2, 2021

Hi VILNO.CO!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

Edited October 19, 2021

This app enable us to resolve the issues we were having with Paypal at the click of a button. The support was fantastic and they were reasonable on the pricing and plan to meet the requirements of our business. Would highly recommend and of course 5 stars!! Huge thank you to Cong and Stella!

London Lash UK
United Kingdom
6 days using the app
Synctrack replied October 20, 2021

Hi London Lash UK,

Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

February 23, 2022

this app is great, works on paypal and stripe successfully, the service is also great! thanks, help us a lot!

findercube
China
6 days using the app
Synctrack replied February 28, 2022

Hello findercube!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

July 27, 2022

This application made me relax in the issue of tracking orders with PayPal. Also the help from the help center was great

technousb
Saudi Arabia
5 days using the app
Synctrack replied July 28, 2022

You are so sweet! Thanks for making our mornings brighter!!!!
Cheers from the Omega support team 🥰

October 15, 2021

Everything works perfect and the Support is very nice and helpful!
Thank you Mr. Cong & Stella for such a good service!

maezen
Austria
4 days using the app
Synctrack replied October 18, 2021

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Mr. Cong & Stella. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

September 7, 2022

They have a great support :) It's very important to add a tracking number to Paypal to avoid disputes, chargebacks, and claims. Trust me, you need this apps :)

Softlens Queen
Indonesia
4 days using the app
Synctrack replied September 7, 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s boom your sales MASSIVELY with Omega Team 🚀🚀🚀
Cheers from the Omega support team 🥰

April 30, 2023

I rarely leave Shopify App reviews, but this app was part the process that helped us get PayPal to release $6600 they had on hold for over year from us and would never release it. I wish I had known about it earlier.

Warriors of the Divine
Australia
4 days using the app
Synctrack replied May 4, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

September 28, 2023

Great setup experience. great help from Niel.

He helped me set up the app quickly even though I had a tracking app previously

Wiecel™
United Kingdom
3 days using the app
Synctrack replied October 3, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!