Tacey: Order Validation Agent

Tacey: Order Validation Agent

Pricing
From $39/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
ONDUTYOPS LLC

Featured images gallery

  • Order watch dashboard showing decisions, signals, and status
  • Tacey settings page showing agent configuration and controls
  • Operations toolkit showing available apps across categories
  • Order watch dashboard showing decisions, signals, and status
  • Tacey settings page showing agent configuration and controls
  • Operations toolkit showing available apps across categories
  • Transparency hub showing full audit trail and event explorer
  • Intel hub showing customer risk tiers and spend profiles
  • Order decision modal showing AI reasoning and resolution timelin

Validates every order before it ships. Catches fraud, edit order addresses & auto-blocks chargebacks

Tacey reviews every order the moment it is placed. Bad addresses are detected and auto-corrected before shipping. Fraud signals are scored and risky orders held automatically. Chargebacks and duplicate orders are flagged before they become problems. No manual review. No missed orders. Every order gets a decision: PASS, AUTO-RESOLVE, or FLAG. Set custom rules, get SMS alerts on flagged orders and track every AI decision in the full analytics dashboard. Supports 21 languages +40 mini apps inside

Tacey reviews every order the moment it is placed. Bad addresses are detected and auto-corrected before shipping. Fraud signals are scored and risky orders held automatically. Chargebacks and duplicate orders are flagged before they become problems. No manual review. No missed orders. Every order gets a decision: PASS, AUTO-RESOLVE, or FLAG. Set custom rules, get SMS alerts on flagged orders and track every AI decision in the full analytics dashboard. Supports 21 languages +40 mini apps inside more
  • Auto-correct bad addresses before shipping, no manual review needed
  • Detect fraud signals, duplicate orders & chargeback risk automatically
  • Hold risky orders and guide customers to fix, edit or cancel instantly
  • 40+ built-in ops tools: catalog health, fulfillment ops, customer intel apps
  • Full AI decision log on every order, complete order transparency

Languages

English, French, German, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Dutch, Polish, Czech, Swedish, Danish, Finnish, Norwegian, Japanese, Korean, Turkish, Indonesian, Vietnamese, and Thai

Works with

  • Checkout
  • Shopify Flow
  • Customer Accounts
  • Flows
  • Pirate ship
  • Ship station
  • Slack
  • Telnyx

Categories

Order updates

Order management

Pricing

Scout

$39 / month

Features

  • Up to 500 orders per calendar month
  • Validate every order automatically
  • Auto-hold and address correction
  • Automatic bad-address email to customer
  • Address validation in 195 countries
  • Pre-shipment reminders to customer
  • Duplicate order detection & flagging
  • 10+ Operations Toolkit apps included

7-day free trial

Agent

$59 / month

Features

  • Everything in scout
  • Up to 1,500 orders per calendar month
  • Fix emails from your own store domain
  • Pre-ship reminders via email and SMS
  • Balanced and Aggressive detection modes
  • Balanced and Aggressive sensitivity mode
  • 20+ Operations Toolkit apps included
  • Your own custom Email sending domain

7-day free trial

Commander

$99 / month

Features

  • Everything in Agent + Scout
  • Unlimited orders per calendar month
  • Address Correction Via Voice, SMS, Email
  • Pro custom plain-language rules engine
  • Pre-fulfillment reminders to customers
  • Advanced analytics and address trends
  • Full Toolkit plus customer intelligence
  • Custom integration on-demand

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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  • 0% of ratings are 4 stars
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Support

App support provided by ONDUTYOPS LLC.

Resources

Developer

ONDUTYOPS LLC

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

May 1, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, companies, Shopify Payments, Online Store

  • Edit customers

    Merge customers, customer data

  • Edit products

    Inventory, products, publications of products on sales channels, collections

  • Edit orders

    Draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, shipping information, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • View companies

    Companies

  • View Shopify Payments

    Shopify Payments disputes

  • View Online Store

    Online Store pages

  • Edit other data

    Inventory transfers, locales, locations, Online Store navigation

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