Tacey: Order Editing & Upsells
- Pricing
-
From $29/month. Free trial available.
- Rating
- 5.0 (1)
- Developer
- ONDUTYOPS LLC
Featured images gallery
Self-service Order Editing, upsell product offers, merge orders & validate shipping addresses
Self-service order editing on the Shopify thank you page and order status page. Address validation catches a wrong address when the order is placed and holds it before it ships. Customers can edit an order after purchase: fix a wrong address, change quantity, swap a variant, add items, download a PDF invoice, or cancel. Merge orders: two paid orders from one customer become one shipment. No refund, no second charge. Send Pre-shipment reminders and post purchase upsells on the same page.
- Address validation on every order. Edit windows and auto-hold fulfillment
- Order Merge: Merge two paid orders into one shipment. No refund, no extra charge
- Edit a wrong address, quantity, variants, swap or add products, discounts
- Cancel with refund to payment or store credit, restocking fees, retention
- Post purchase upsells, pre-shipment reminders, invoice on order status page
Languages
English, French, German, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Dutch, Polish, Czech, Swedish, Danish, Finnish, Norwegian, Japanese, Korean, Turkish, Indonesian, Vietnamese, and Thai
Works with
- Checkout
- Customer accounts
- Shopify Flow
- 3PL
- Checkout
- Customer Accounts
- Preorder Apps
- Shipping and Fulfillment Apps
- Sidekick
Categories
Pricing
Choose the plan that best fits your business.
0 - 750 Orders
$29 / month
or $290/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit log and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
751 - 1500 Orders
$49 / month
or $490/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
1501 - 2500 Orders
$79 / month
or $790/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit log and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
2501 - 5000 Orders
$129 / month
or $1,290/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit log and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
5001 - 10K Orders
$229 / month
or $2,290/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
10k - 20k Orders
$399 / month
or $3,990/year and save 17%
Features
- Self-serve edits: swap, change, cancel
- Fix wrong addresses before you ship
- Merge two orders into one shipment
- Auto-hold and remind until edits close
- Post-purchase upsells on the same order
- Proof of every edit log and every refund
- Replaces $500+/month of separate apps
- Slack support with the founder + APIs
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
We’ve been using Tacey for our Shopify store and it has significantly reduced the time spent manually reviewing orders. The address validation and order verification features help catch potential issues before fulfillment, which has improved our shipping accuracy and customer experience. The app is easy to set up, works reliably in the background, and provides peace of mind when processing orders. Overall, Tacey has become an important part of our workflow, and the support team has been responsive and helpful whenever we’ve needed assistance.
Thank you for your feedback! We appreciate it
Support
App support provided by ONDUTYOPS LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, companies, Shopify Payments, Online Store, other data
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Edit customers
Merge customers, customer data
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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View companies
Companies
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View Shopify Payments
Shopify Payments disputes
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View Online Store
Online Store pages
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Edit other data
Inventory transfers, locales, locations, Shopify Markets settings, Online Store navigation, publications of products on sales channels
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