Reviews (275)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable features that enhance customer engagement. It's praised for its ability to boost email collection, conversion rates, and marketing reach. The app is accessible with a free plan and instant setup, suitable for all business sizes. Merchants report quick results in sales growth and email collection. The customer service team is noted for their responsiveness and helpfulness. The app is also commended for its affordability and value, without impacting website speed.

Edited October 29, 2022

Great app that will ensure more conversions. And a super nice supportive customer service. Totally worth a try!!

Gemloader
Netherlands
3 months using the app
June 5, 2020

I just got tada and already I'm seeing great results, the chat support team is behind you 100%. To be honest i"ve never had such great customer service before. They also offer free suggestions if you are new like me. Try it out!!!

BabySuppliesPlus.com
United States
3 months using the app
Tada replied July 17, 2020

BabySuppliesPlus.com, nothing makes me happier than to see your business grow😄. Please feel free to contact us anytime for any help and do let us know if we can do something to make the app better 😃
Jane

February 24, 2022

Love the look of this app! It is definetely a great addition to our site! And the customer service is good too!

August and Lo
United States
3 months using the app
Tada replied April 11, 2022

August and Lo, thanks for your superb review. It's exciting to know you like the app😃 Please let us know if there is anything we can do to help you with it. ✌
Jane

April 2, 2020

I had a few problems with the app. I couldn’t figure out how to change the discount offers on my popups, which was a bit annoying. But the good news is the customer support was amazing. They helped me figure out how to change the discounts and even followed up a few days later to make sure I remembered how to do it.

REQZ
United Kingdom
3 months using the app
Edited June 13, 2020

Very good app for collecting emails and running pop ups! Great customer service as well! Comment from Hong Kong Shopify user!

accmask
Hong Kong SAR
3 months using the app
Tada replied July 17, 2020

accmask, I'm very happy to know that you like our app and it is helping you collect more emails✌ If you need any help with the app in the futrue, feel free to contact us 😄
Jane

July 8, 2020

The app is very easy to configure and the support is stunning. Those guys are the best! Very talkative, polite and it shows they want you to feel great.

Survival Link
Bulgaria
3 months using the app
Tada replied July 17, 2020

Survival Link, we not only want you to feel great but help you grow your business, so please know you can contact us anytime you need help✌ Thanks for such a lovely review 😄
Jane

May 19, 2022

Amazing customer support and a good way to boost your sales! The potential is huge and is definitely worth it!

Deluxe Lighters
United Kingdom
3 months using the app
Tada replied July 2, 2022

Deluxe Lighters, thanks for your wholehearted feedback. It’s great to hear that you are happy with our app😃. Please reach out to us anytime, if you need help or want to know more about our app✌.
Jane

August 2, 2022

My experience with Tada so far has been great! The customer service upon onboarding was personal and interactive. My representative, Jeremy, took a browsed our store to get an understanding of us and how the app can help. I appreciated that versus a traditional bot welcoming me. Unexpected, but appreciated! I can't wait for my customers to enjoy the fun pop ups and discounts. Tada also collects emails so Win, Win!

Hookedbydree
United States
3 months using the app
Edited June 9, 2020

Amazing customer service right from the start. Great communication and very helpful in growing your business. Thank you. I would also like to mention their app is very useful.

Sweety Guy
United Kingdom
2 months using the app
Tada replied July 17, 2020

Sweety Guy, it's great to know our app has helped you grow your business 🙌 Get in touch with us if you need any help in the future, we are always there to help you 😄 Thanks for such a postive feedback.
Jane

June 1, 2020

Very helpful support team. Had a small issue which was resolved extremely fast with personal communication from the support team to ensure everything was working perfectly.

As far as the actual app - Awesome, customers love spinning for a discount and have no issue providing email addresses.

Great team to work with.

Destination Smoke
United States
2 months using the app
Tada replied July 17, 2020

Destination Smoke, it's great that your customers are loving the spin-the-wheel pop-up and it is helping you grow your email list🙌. If you have any issue in the future, feel free to connect with us. We'll do everything we can to help you. Thanks for your awesome review.😄
Jane