Reviews (37)
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Terrific customer support, even for a small fish like me. Was able to use it to retroactively tag all of my wholesale customers and get analytics data on sales velocity that otherwise would have been a huge lift to get done. And because it auto-tags customers, now it is always at my fingertips, even for new clients! Thanks!
The app did what I needed it to do, and customer service was prompt and helpful. I use this on multiple stores.
Amazing hands on support! I am so glad I found you! Thank you
I use this app to help automatically tag customers and orders based on custom rules. Such a time saver for our marketing and fulfillment departments. Love it!
Apparently, the app is broken. Tried to install this app. The "free" version would not activate. So I decided to try the $5 a month paid version. That version would not activate either. So I deleted it. But, I still got charged $5 for nothing. -- UPDATE: Since the developer responded promptly and proactively, I've adjusted my review from 1 star to 3 stars. --
We are aware that some installs are not working and our developers are working to fix the issue as quickly as possible. I'm sorry shopify charged you incorrectly for the incomplete installation and we will of course reach out to them to get you refunded.
I think this is the app for me? but I can't download anything. It says unauthorized. bummer... I'm reading they are fixing the problem. I hope this happens soon as manually entering tags is getting tiring...
Thank you for your patience. We believe we have all the issues resolved and if you could please try installing again we would greatly appreciate it.
Thanks!
Matt
¡Espectacular Servicio Técnico! Necesitaba para mi tienda dos automatizaciones muy concretas que no estaban incluidas en TagRobot pero Kets no ha parado hasta conseguir su implementación y que funcionen perfectamente... Llevaba tiempo intentando automatizar estos tags de cliente usando otras Apps pero ninguna ha sido tan eficiente, rápida y amable como TagRobot. ¡Gracias!
TagRobot helped us a lot by adding custom tags to our customers and orders in a very easy and intuitive way so that we couldeasily segment them later on on our email marketing platform.
I have been using TagRobot for over 1 year to assist with my order fulfilment.
The App is super easy and quick to add specific tags to either my customers or orders. This saves me a lot of time not having to sift through special orders manually, I can simply filter my orders via the applicable tags and then print shipping labels in batches.
Kets has wonderful customer service - replies to emails quickly, happy to jump on video calls and always willing to assist.
Highly recommend this App!
There are days, and there are day when people make your day. The TagRobot team Kark Ltd saved the day! Our Shopify customers can now purchase a discount card and get "tagged" as such to see a special collection of products visible only to them. If a non-tagged customer tries to access the special collection, they will be prompted purchase the discount card. It works very well! The support provided by Kark Ltd is supreme, we couldn't be happier. So willing to help with a quick and friendly response. We are happy we made TagRobot our first choice. You won't be disappointed!
I use this app to automate tagging for our orders. Saves us a lot of time and love that you can do bulk tagging as well. Customer service was great too when I had a few questions. Thanks!
This app provides amazing value to any Shopify store at a very reasonable price. The developer went out of their way to add new functionality to the app to meet my specific needs and was in constant communication with me every step of the way. Amazing service coupled with an amazingly simple to use app that works like a charm! I highly recommend this app as well as this developer.