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TaxRex has been so helpful with the transition from the previous 3rd party filing service we had been using. Their communications are prompt and clear. The previous service left several of our state accounts a mess and difficult to get into. TaxRex, with their patience and expertise, helped us work through every one of them. I wish we had switched years before! Highly recommend!
We were with Avalara for years. The customers service was impossible, the fees continued to increase and we had a new account rep every six months, making it impossible for any continuity of service. Moving to TaxRex has been a weight off my shoulders. They make the process simple, like it should be. The fees are reasonable and they respond quickly. I wish I would have made the switch earlier. I can now focus on other aspects of our business.
Tax Rex takes all the guess work out of tracking and remitting Sales Tax for your Shopify store. We need to remit sales taxes each quarter and used to struggle staying on top of this. Now we don't even have to think about it! Tax Rex tracks the taxes in connection with Shopify Tax and then sends our payment to the state! Badabing.. badaboom!!
happy with the service and their team is quick to let me know about any issues with paying each state taxes.
Tax Rex has been very helpful throughout each filing for each state. Whenever there is nuance to our process, Tax Rex is able to adapt. They are responsive in their support and the filings have been seamless. If there are any troubles with the filings, just reach out to Tax Rex's support team for step-by-step instruction. Can't recommend them enough!
We are very happy with the service they provide. They are really responsive and helpful when their larger competitors seem to spend all their effort in sales and none in support. We highly recommend Tax Rex.
they file my state taxes so I dont have to deal with it- its amazing and customer service is very friendly, fast and efficient!
This app is great! Has saved me a ton of time and it is very fairly priced. They also have great customer service.
Great service, quick communication. They have been able to get me compliant in a week! Love taxrex!!
I would highly recommend someone else. I just got this from their support about their California tax reports not being broken down as they should (schedules A and B)
"he tax information from Shopify is same for all the states. Our app generates reports for all the states in a similar manner.
We cannot change the report to make it in the format of the Schedules or any other format for any specific states. We get autofile requests from California for several clients.
Our team converts the reports genearetd from the app to the very specific format for any state as might be required. They also manualy convert it to schedules A & B for California.
Please let us know if you would like to try our Autoifle service so that our team can do the filing for California for next quarter."
Basically they don't want you to access reports, they want you to buy their autofile service for $20 PER filing. If you have to file monthly, the price is going to be high. Suggest going somewhere else.