Reviews (61)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 24, 2024

Very happy with the service and communication.

DGA Tees
United States
Almost 2 years using the app
September 11, 2024

The Tax Rex app is straightforward to use, and the customer service team is helpful and responsive. We have a complex tax setup with economic nexus in many states. The Auto File service saves our team a lot of time.

BlissLights
United States
About 1 month using the app
July 5, 2024

I absolutely love this app- it has saved us. Every new state we have liability in, we simply fill out the form and TAX REX does the rest.

Every time we have questions, we submit a help request and get help next day if not within 3-4days.

I went out of my way to fill this out just to let others know that this is a very valuable service and worth every dollar.

AmorClothingCo.
United States
6 months using the app
July 3, 2024

Such a great software, service and tool! We wanted to switch from Avalara and I can't say enough great things about the team helping us navigate the switch smoothly, and not to mention how much simpler and user friendly it is.

Bushbalm
Canada
3 months using the app
June 11, 2024

After many years of spending unnecessary amounts of money and having painstaking headaches with Avalara, I am so glad to have switched to Tax Rex. Tax Rex wants to make sales tax easy for you, and they really go above and beyond to make that happen for each one of their customers. I can't believe anyone is still paying for Avalara or Tax Jar when Tax Rex is a much better, easier, and cost efficient option hands down!

Hawthorne
United States
7 months using the app
July 11, 2024

So easy to get set up and good support. Good platform.

Premier Price Shop
United States
5 days using the app
May 6, 2024

It's been a great experience. Has streamlined our work in getting sales tax paid. Their customer service is extremely responsive and always helps to adjust settings to make things easier to understand and/or align with what is needed by the government. Yes, Shopify has US taxes, but they provide zero assistance and cannot work with you to get things right. Tax Rex is worth it. Don't hesitate.

Gladfellow
United States
7 months using the app
May 14, 2024

As our store has grown quickly in the last several months it has been hard to keep up with everything... and state sales tax is one thing that was not high on the priority list! Once we got nexus is more than a couple of states, it became apparent that we needed a solution to handle the filing for us, and after looking at some much more expensive options we decided to give Tax Rex a try.
I am very pleased with the way that Tax Rex has responded to my inquiries and their support has been helpful as we had some late filings to catch up on. So far, I would highly recommend this service! I will update once we have been using this for a while longer, but so far the experience has been much better than expected--and is far superior to trying to manage this yourself! Don't wait till you are behind like I did, go ahead and get started with Tax Rex as soon as you have a need to start filing in multiple states--it is simple and easy!

Alliant
United States
About 1 month using the app
April 24, 2024

I have to say your customer service is outstanding. We had a few hiccups during setup because we were missing information from states to log into their systems. You guys helped us through that process and were still able to hit our deadlines for filings and payments. Thank you!

KoolRV Solutions, Inc
United States
3 months using the app
March 28, 2024

I can't begin to state how easy this app is to use and how seamless filing taxes is for us! It saves us SO much time and takes the stress away from having to manage this process, filling forms out correctly and submitting payment. Easy and straight forward to use app that allows me to do more important things in our small business. Customer Service is amazing and very timely in their responses and helps navigate any issues that may arise!

A Little Bit of Home
United States
4 months using the app