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The Tax Rex app is straightforward to use, and the customer service team is helpful and responsive. We have a complex tax setup with economic nexus in many states. The Auto File service saves our team a lot of time.
This app is a life saver. The auto file feature is so worth the fee. Customer service is excellent. Response time is always quick.
This company is great. Greatly simplifies the process of filing taxes with there automated service. Customer service is also the best!! Best purchase along with starting a business.
It works and they are very responsive to questions and requests.
Very happy with the service and communication.
So easy to get set up and good support. Good platform.
After many years of spending unnecessary amounts of money and having painstaking headaches with Avalara, I am so glad to have switched to Tax Rex. Tax Rex wants to make sales tax easy for you, and they really go above and beyond to make that happen for each one of their customers. I can't believe anyone is still paying for Avalara or Tax Jar when Tax Rex is a much better, easier, and cost efficient option hands down!
It's been a great experience. Has streamlined our work in getting sales tax paid. Their customer service is extremely responsive and always helps to adjust settings to make things easier to understand and/or align with what is needed by the government. Yes, Shopify has US taxes, but they provide zero assistance and cannot work with you to get things right. Tax Rex is worth it. Don't hesitate.
As our store has grown quickly in the last several months it has been hard to keep up with everything... and state sales tax is one thing that was not high on the priority list! Once we got nexus is more than a couple of states, it became apparent that we needed a solution to handle the filing for us, and after looking at some much more expensive options we decided to give Tax Rex a try.
I am very pleased with the way that Tax Rex has responded to my inquiries and their support has been helpful as we had some late filings to catch up on. So far, I would highly recommend this service! I will update once we have been using this for a while longer, but so far the experience has been much better than expected--and is far superior to trying to manage this yourself! Don't wait till you are behind like I did, go ahead and get started with Tax Rex as soon as you have a need to start filing in multiple states--it is simple and easy!
Great communication, and very helpful new tax filing service. We used them before as well, and they were always making improvements to make the reports easier to enter with our state's requirements.