Reviews (357)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product personalization capabilities, suitable for both large and small businesses. It offers real-time product previews, seamless integration with Print-On-Demand services, and features like Photoshop PSD uploads and a mockup generator. The app is regularly updated based on merchant feedback, and the support team is praised for their quick and effective assistance.

February 17, 2023

Sehr gute App für Einsteiger. Es ist Bezahlbar und beinhaltet einen sehr guten Support!

Leider finde ich es ab 350 Bestellungen etwas teuer und mal schauen, wie es ab dann weitergehen soll. Daher der eine Stern abgezogen.

Photohaul
Germany
5 months using the app
Teeinblue replied February 19, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, die Bewertung zu teilen. Wir schätzen Ihr Geschäft und Ihr Feedback zu unseren Preisen.

Wir sind vielleicht nicht die ...

September 16, 2023

Great Support there is always someone who helps with problems I would give 5 Stars but I dont like the Fact that they charge you a fee for each extra order + the monthly costs. I think just the Monthly Costs would be fine and I would even give a 6 Star review!

vibeframes
Germany
5 months using the app
Teeinblue replied September 18, 2023

We appreciate you taking the time to share your experience. We understand your concerns but I hope you can agree that pricing reflects the premium quality of products and ...

Edited September 9, 2021

I only deliver in UK, and you dont seem to link to any UK based printers. Pity, you seem like exactly what i need

Landmarc Gifts
United Kingdom
5 months using the app
Teeinblue replied September 10, 2021

Hi there,
In the list of integrated providers, you can try Printify - they have many UK-based printers.
Plus, you don't need to link to a provider to use our app. You can ...

June 12, 2022

This app is amazing, like nothing I have ever seen before in Shopify. ONE thing tho. Please allow the customer to change colors of text. Apparently there is no option for this. I had to submit each font in each color I wanted in order to have a color selection. Just please update and add the option to change colors.

Buddies Mat
Mexico
4 months using the app
Teeinblue replied June 12, 2022

Hi there,
Thank you so much for your genuine review! Actually, the feature to change text color is under development. We'll release it soon.
Stay tuned for our next update.

...
September 16, 2024

Funktioniert nicht

Holz-Knecht
Austria
6 minutes using the app
Teeinblue replied September 17, 2024

Hallo,

Vielen Dank, dass Sie unsere App ausprobiert haben. Wir haben bemerkt, dass Sie Ihre Bewertung kurz nach der Installation abgegeben haben, und es tut uns leid, dass ...

Edited February 17, 2023

Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach

KenziCustom
Vietnam
2 days using the app
Teeinblue replied February 17, 2023

We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3

May 1, 2022

I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved ...

Madsbay
Estonia
14 days using the app
Teeinblue replied May 2, 2022

Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In ...

February 12, 2024

worst app i've encountered, so difficult to use, logic doesnt make sense

Line & Stitch
United States
13 days using the app
Teeinblue replied February 18, 2024

Hi,

We are sorry to hear about your unwanted experience and we take your feedback seriously.

We're constantly working on improvements, and we would like to gather more ...

February 6, 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
United Arab Emirates
5 days using the app
Teeinblue replied February 8, 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer ...

January 31, 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!! ...

My Store
Türkiye
4 days using the app
Teeinblue replied February 1, 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team ...