Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization features, especially for print-on-demand businesses. Despite a slight learning curve, it's praised for its user-friendly interface and regular feature updates. Merchants report increased sales and conversion rates, attributing it to the app's reliable performance. The support team is often commended for their exceptional service. The app's pricing is seen as fair, and its comprehensive tutorial videos are appreciated for easing understanding of its functionalities.

July 11, 2023

I am completely satisfied with the tool from Teeinblue. Simple and powerful in its functions. Absolutely reliable, competent and fast support. That's how it should be. THANK YOU!

SoulHero
Germany
Almost 2 years using the app
teeinblue replied August 1, 2023

Your kind words made our day because they make all the hard work worthwhile! We’re really glad you enjoyed our product/service, we’ve found it’s a definite customer favorite!

Edited August 7, 2023

Customer service is immediate; I've written to them almost every day through the support chat during the construction of my store, and for each request, they have provided effective and almost immediate assistance, especially for code-related issues and adapting the app to my website's theme. There is truly support throughout the implementation of TeeinBlue on my website. I highly value this aspect of TeeinBlue, especially compared to other apps that I unfortunately tried before discovering them.

Bowtive
United States
20 days using the app
teeinblue replied August 7, 2023

Thank you for your lovely review. It is not a long way we go together but we both grow a lot. Looking forward to companionship with you in many years to come <3

July 25, 2023

The most confusing app..EVER! This app is so confusing! If you want to create a simple star map, and use your own product background, this seems impossible. Support will help you for 20 mins, and then say here's an article, we cannot help you any more. Very poor experience. Its only designed for POD and not for people who just simply want to sell their own personalised products.

Sky Night Light
United Kingdom
6 months using the app
teeinblue replied July 27, 2023

Hi Matt,

We appreciate you taking the time to leave your feedback. We are sorry to hear that the experience with our App wasn’t up to your expectations and would like to make things right for you.

Since any personalized tool is not just simple, and our App is no exception. With many features, there is a learning curve to get started but I believe that you will soon to be a master if you spend more time playing around our App. And keep in mind that we are always here to help you with any concerns.

We hope you can give us another chance to provide you with the service that you deserve.

August 2, 2023

This is by far the easiest app to use for my needs. The support is amazing, they answer fast and always happy to help.

I would give it 10 stars if i could.

גיפטיפיי - מתנות עם סיפור
Israel
3 months using the app
teeinblue replied August 7, 2023

Thank you very much for your review! We would love to have your 10-star as well :D
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.

August 21, 2023

The team in Teeinblue is very helpful with my queries. They are understanding of the situation that I faced as I am still new to their platform. Great work guys! Keep up the awesome work.

Pinpoint
Singapore
About 1 month using the app
teeinblue replied August 22, 2023

We are over the moon to hear that you enjoy our App and our service. Having you as a valued customer is our honor.
Can't wait to grow more together <3

February 6, 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
United Arab Emirates
teeinblue replied February 8, 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.

We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

April 24, 2023

The app is very well designed. You just have a feeling, that the things are exactly where they are supposed to be (and that is quite difficult to achieve with personalisation constructor). Still, of course, there is a room for improvement.

And here I would like to mention a remarkable support - the reaction is very quick and I can see the effect of adjustments in minutes.

Thanks for the app and support!

Artower
Germany
6 months using the app
teeinblue replied April 24, 2023

Your kind words made our day because they make all the hard work worthwhile! We’re really glad you enjoyed our service, and we will never stop improving to be the App of customer favorite! <3

July 30, 2023

I am satisfied, a sophisticated editor that offers a lot of possibilities. Great support who are always happy to help!

Tlapkov
Czechia
10 months using the app
teeinblue replied July 31, 2023

You just left a smile on the faces of our whole team with your kind words. Thank you for sharing this with us <3

October 23, 2023

Sehr guter Service !! Der Support hilft bei jeden Problem sehr schnell und zuverlässig und sind sehr freundlich !! Kann ich nur weiter empfehlen

ViBeClo
Germany
29 days using the app
teeinblue replied October 24, 2023

Ihre süßen Worte erhellen unseren Tag, denn sie machen die harte Arbeit lohnenswert! Wir sind für Sie da, also zögern Sie nicht, uns jederzeit zu informieren, wenn Sie Hilfe benötigen

May 26, 2023

The App is really great, and if i dont know anything they have a live time chat support, which helps you really everytime! All in all is it the best personalization app what you can download! 5 stars

MyHomePrints
Austria
5 months using the app
teeinblue replied May 29, 2023

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for your fantastic review <3