Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 22, 2023

It's a great idea and I like the ethos behind the company. However, they are often very slow to ship the items to customers and this leads to a bad reputation for our company with a knock-on effect on sales. We've had orders regularly sit 'in progress' for a full week before they are dealt with and a number of times much more than that. We have to keep checking and asking for them to be shipped.

In addition, all returns are sent back to us and we have stock that we don't know how to deal with, it seems quite wasteful and a burden on the store owners.

Finally, we generally find them unresponsive when we contact them for customer issues or feedback.

Oscha Wear
United Kingdom
8 months using the app