Featured images gallery
Telltale predicts churn, explains why, and automates the retention play to run next.
Telltale helps Shopify brands stop guessing who's ready to buy, who's at risk, and what to do next. We enrich your customer data and analyze orders, subscriptions, email/SMS, support, reviews, shipping, website activity, and buying behavior to uncover hidden retention opportunities for every customer. Autopilot AI then pushes each campaign through your existing ESP or SMS provider—so you can save more customers, recover more revenue, reduce guesswork, and act before churn happens sooner.
- Telltales models predict churn, lapse, cancellation, and repeat purchase risk
- Enriches profiles with gender, age, income, and behavior signals
- Scores customer satisfaction from reviews, support, and friction
- Autopilot AI pushes campaigns through your ESP and SMS tools
- Recommends win-back, reorder, rescue, cross-sell, and loyalty plays
Languages
English
Works with
Categories
Customer behavior
Marketing and sales
Visuals and reports
Campaign types
Managing campaigns
Estimate your monthly charges
Rounded up to the nearest dollar
Performance fee
Pricing
Choose the plan that best fits your business.
Launch
$199 / month
Plus usage charges
Usage
Cost per unit
Performance fee
$0.01
30-day free trial
Scale
$399 / month
Plus usage charges
Usage
Cost per unit
Performance fee
$0.01
30-day free trial
Growth
$699 / month
Plus usage charges
Usage
Cost per unit
Performance fee
$0.01
30-day free trial
Performance
$999 / month
Plus usage charges
Usage
Cost per unit
Performance fee
$0.01
30-day free trial
Enterprise
$1,799 / month
Plus usage charges
Usage
Cost per unit
Performance fee
$0.01
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Telltale.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Shopify admin
-
View customers
Browsing behavior, customer data
-
View products
Inventory, products, collections
-
View orders
Order fulfillments, all order history, returns
-
View discounts
Discount codes and promotions
-
Edit store analytics
Web pixels
-
View Shopify admin
Files
