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Unfortunately, this is one of the worst Shopify apps I have ever used.
The interface is not intuitive at all, and almost every step comes with problems. The overall feature set is very limited and does not meet the requirements of a professional sales channel integration.
Product synchronization is highly unreliable. Products do not sync correctly, images are often missing or assigned incorrectly, and meta data is not mapped properly. This makes it extremely time-consuming to maintain listings and leads to constant errors.
The documentation is very poor and does not explain critical workflows or common issues. When problems occur, there is little to no helpful support available, which makes resolving issues frustrating and inefficient.
Overall, this app is not ready for serious use. I cannot recommend it in any way. One of the most disappointing Shopify apps I have worked with.
Thank you for your feedback. We are very sorry to hear that your experience did not meet expectations.
We take feedback around the interface, product synchronization, and documentation very seriously, as these are core features of Temu App usability. While many merchants use the app successfully, we recognize that individual workflows and use cases can vary, and we appreciate you sharing where you ran into difficulties.
If you are open to it, we'd welcome the chance to review your setup and assist further. Please contact us at partner@eur.temu.com, and our team will be happy to help.
Your feedback is valuable to us and helps us improve the product!