Reviews (26)
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Texnity has transformed the way we communicate with our customers. Real-time WhatsApp notifications keep buyers updated throughout the entire fulfillment process, which has greatly enhanced their shopping experience. The installation and setup were quick and hassle-free, and the app worked perfectly with our Shopify store from day one. Since using Texnity, we've seen fewer order-status inquiries, saving our team valuable time. Their customer support is excellent—fast, professional, and always ready to assist. An outstanding solution for Shopify stores looking to streamline customer communication through WhatsApp.
We've tried several notification tools before, but Texnity stands out because of its reliability and ease of use. The automated order confirmations, shipping updates, and customer engagement features work exactly as expected. What impressed us most is that it uses the official WhatsApp Business API, giving us confidence in message delivery and account safety. The team behind the app has been extremely supportive throughout the onboarding process. A great solution for stores that want to provide a better post-purchase experience.
Really good app and very helpful support team. The app works smoothly on our Shopify store and makes things much easier to manage. Whenever we had any issue or needed help, their team responded quickly and guided us properly. Easy to set up and overall a great experience using it. Highly recommended
Excellent support from the Texnity team. My WhatsApp number was locked in Business Facebook due to a technical issue from my previous vendor, which even the Shopify and Meta teams were unable to resolve. The Texnity experts fixed it quickly and professionally. Their help was prompt, knowledgeable, and exactly what I needed. Highly recommended.
Texnity has helped streamline our operations. The platform is well-designed, and the customer support experience has been outstanding.
This app is a great option for sending messages to customers without WhatsApp restrictions. While it's a bit expensive, it's worth it to avoid getting your number blocked by using non-Meta affiliated apps, which is crucial for maintaining a serious brand. I'd rather spend more to avoid a WhatsApp ban, where I connect with all my customers.
We are using Texnity for our footwear brand Canvas, and we are very satisfied with the service. It has made our order confirmations instant and provides real-time updates to our customers, which has significantly improved our customer experience.
It also helps build trust and enhances our brand image in the eyes of customers. Highly recommended for any business looking to streamline communication and improve efficiency.
Texnity is an excellent Shopify app! It makes sending real-time order notifications simple and effective. Easy to set up, customizable, and helps improve customer engagement. Highly recommended for growing stores!
Highly satisfied with Texnity. It enhances communication and comes with reliable, professional customer support.
Very Professional and smooth service. The best thing is they are always available to help you out in case of any issue.