Text ‑ AI Agent & Live Chat

Text ‑ AI Agent & Live Chat

Pricing
From $25/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Text

Turn support into sales. See live carts, past orders, and spend.

Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added or removed mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat. It also answers "where's my order?" on its own, so that question never lands in your queue. One inbox for every channel — website, SMS, Messenger, WhatsApp, and email.

Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added or removed mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat. It also answers "where's my order?" on its own, so that question never lands in your queue. One inbox for every channel — website, SMS, Messenger, WhatsApp, and email. more
  • AI agent trained on your live inventory answers questions and helps you sell
  • Live cart, past orders, and spend at a glance to help agents spot buying intent
  • Custom skills let the AI agent act, not just answer - qualify, recover, route
  • In-chat cart recovery that shows returning visitors their saved carts
  • Sales reports tie every chat to the revenue it earned

Languages

English

Works with

  • Checkout
  • HubSpot
  • Mailchimp
  • Messenger
  • Open AI
  • Twilio SMS

Pricing

Choose the plan that best fits your business.

Essential

$25 / month

Features

  • AI Copilot
  • Live visitors tracking
  • Real-time cart preview
  • Tracking orders from chats
  • Cart recovery campaign
  • Sales reporting
  • Shared inbox and ticketing system
  • Live chat, email, and Messenger

14-day free trial

Growth

$99 / month

Features

  • Everything from Essential
  • Chat topics insights
  • Tag suggestions
  • Ticket and chat summary
  • Multilingual support
  • Advanced widget customization
  • Advanced reporting
  • Unlimited chat hisotory

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Text.

Developer

Text

101 Arch Street, 8th Floor, Boston, MA, 02110, US

Launched

May 12, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Online Store, Shopify admin

  • Edit customers

    Browsing behavior, customer data

  • View products

    Products, collections

  • Edit orders

    All order history

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Online Store script tags

  • View Shopify admin

    Legal policies

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