TextYess: AI WhatsApp Chatbot

TextYess: AI WhatsApp Chatbot

Free plan available. 7-day free trial.
Rating (5.0)
Reviews
Developer

About this app

Launched

September 14, 2023

Languages

English

Works with

Gorgias, Zendesk

Turn WhatsApp conversations into orders with TextYess AI.

TextYess AI is your all-in-one WhatsApp solution to automate marketing and customer care. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted WhatsApp Campaigns. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more.

TextYess AI is your all-in-one WhatsApp solution to automate marketing and customer care. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted WhatsApp Campaigns. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more. more
  • The AI responds 24/7 real time in all languages sending product photos and links
  • The AI is trained on your product catalog, your customers' information, and more
  • The AI sends automations like abandoned checkouts and post purchase messages
  • TextYess AI allows you to send targeted WhatsApp campaigns in 1 click
  • The AI is up and running in maximum 5 minutes, no technical skills are needed

Pricing

7-day free trial

FREE TO TEST

Free

  • Test the AI-based WhatsApp Assistant for your eCommerce store for free.

BASE

$99/month

  • 1.750 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

PRO

$249/month

  • 4.500 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

SCALE

$499/month

  • 9.000 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

FREE TO TEST

Free

  • Test the AI-based WhatsApp Assistant for your eCommerce store for free.

BASE

$99/month

  • 1.750 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

PRO

$249/month

  • 4.500 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

SCALE

$499/month

  • 9.000 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

28 reviews

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 23, 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

iotty.it
Italy
About 1 month using the app
TextYess replied January 25, 2024

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.

Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.

Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

January 17, 2024

Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!

Sublime Shop
Italy
29 days using the app
TextYess replied January 22, 2024

Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!

January 29, 2024

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Tazze Pazze
Italy
About 1 month using the app
TextYess replied January 31, 2024

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp.

It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations.

Looking forward to continuing to support your business and providing exceptional experiences for your customers!

December 19, 2023

After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!

ProLon® España
Italy
About 1 month using the app
TextYess replied December 20, 2023

Thanks a lot for the stellar feedback, your support means the world to us!
Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟

December 5, 2023

he idea of responding immediately to my clients on WhatsApp, even on weekends, has always appealed to me. I finally found Textyess that allowed me to do this. The thing that amazes me the most is their support, they are always available and ready to help you better train the AI Assistant.

myAGG
Italy
About 1 month using the app
TextYess replied December 7, 2023

Thank you for the kind words and shout-out, we are super excited and happy to have you onboard. We truly care about our customers and their customers and want to offer the best Whatsapp Shopping experience 💪🏼
We're always a message away for any help!

About this app

Launched

September 14, 2023

Languages

English

Works with

Gorgias, Zendesk

Built by TextYess

About TextYess

5.0 average rating

6+ months building apps for the Shopify App Store

Via Cesare Battisti 303, Messina, ME, 98123, IT

Support

Send a message

+393487861560

edvaldo@textyess.com

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