Reviews (38)
Refine
-
By rating
We were dissatisfied with the various apps that allowed us to set up automations on WhatsApp, such as cash-on-delivery order confirmations. As soon as we tried TextYess, we instantly fell in love with the simplicity of their solution! One of the things we appreciate the most is their responsiveness to requests for new features and platform optimizations. Approved!
Thank you so much for your positive review! We’re truly glad to hear that TextYess has met your expectations and simplified automations on WhatsApp. Our goal is to make the experience as simple and intuitive as possible for our users. We will keep working hard to improve the platform and meet requests for new features. Your approval is a great encouragement for us! 🌟
We decided to implement TextYess for two main reasons: to connect in a much more personal way with our customer base through WhatsApp and to use a new "advertising channel" by setting up automations or sending broadcast campaigns, making the most of our audience's attention. We are thrilled to have TextYess as a partner and curious about their future developments!
Thank you for sharing your experience! We're delighted that TextYess is helping you connect more personally with your customers and maximize your audience's attention through WhatsApp. It's fantastic to hear that you're using the platform for both automations and broadcast campaigns. We’re equally excited to have you as a partner and can't wait to bring you even more innovations in the future. Stay tuned for what’s coming next! 💪🏼
TextYess is incredibly easy to set up, and it seamlessly integrates with our eCommerce store. We started using TextYess a few weeks ago with excellent results, especially for outbound automations like abandoned checkout.
I admit that I was particularly skeptical before trying TextYess, especially regarding the use of WhatsApp for an eCommerce like BricoBravo. However, I decided to give it a shot, tested the tool, and the results so far have been amazing: both in terms of the AI Assistant's performance, which has allowed us to provide hyper-accurate responses to our customers 24/7 in just a few seconds, and the performance of outbound automations, such as abandoned checkout follow-ups. We're super happy to be using TextYess, and we can't wait for them to release the new features in their roadmap!
Thank you for sharing your honest experience! We’re thrilled to hear that TextYess has exceeded your expectations and delivered great results for BricoBravo.
It's fantastic to know that our AI Assistant and outbound automations have made a positive impact, from providing quick, accurate responses to recovering abandoned checkouts. Your satisfaction means the world to us, and we’re just as excited about the upcoming features on our roadmap. Stay tuned! ☺️
My reaction when I first tried TextYess was a resounding 'wow!' I'm fascinated by their speed in developing new features and how their AI Assistant manages to meet every customer request. A truly appreciated app!
Our experience with the TextYess app has been fantastic. TextYess helps us address customer concerns right from the start and guides them towards making a purchase. Plus, it’s helped us get positive reviews from our customers. The support team has also been super reliable and always there when we need them.
Thank you so much for your fantastic review! We're thrilled to hear that TextYess has been instrumental in addressing customer concerns and guiding them towards purchases. It's wonderful to know that our app has also contributed to receiving positive reviews from your customers. Our support team strives to be reliable and available, and your feedback truly validates their hard work.
Best regards,
The TextYess Team
"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"
Thank you so much for your kind words and recommendation! We're thrilled to hear that TextYess has been exactly what you needed for automating customer interactions on WhatsApp. It's great to know that our AI assistant's accuracy and human touch have been beneficial for your marketing campaigns, especially with achieving high ROAS. We pride ourselves on our customer service, and we're glad our team's support has made a positive impact. If you have any more questions or need further assistance, we're always here to help!
Después de que nuestro equipo italiano implementara TextYess, ¡nosotros también teníamos curiosidad por probarla! Es un producto muy fácil de configurar, y se puede poner en marcha en solo unos minutos. Nos permitió configurar flujos en WhatsApp, como el checkout abandonado, solicitud de reseñas y muchos más, además de analizar directamente en los paneles de TextYess el impacto económico generado por la herramienta.
The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.
Thank you so much for your review! We are thrilled to hear that our app works exceptionally well.
Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.
We greatly appreciate your recommendation and are grateful for your ongoing support.
Thank you again and see you soon! 🌟🌟🌟🌟🌟
Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!
Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime.
We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available!
Thank you 🌟🌟🌟🌟🌟