Reviews (18)
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Great App. You can do everything you want and it's easy to use. Fast and awesome support. Highly recommend!
We've tried several FAQ apps, but really like this one a lot. The UX is really nice and the features and price point fit well. Most importantly, their support is exceptional - personal, thorough and fast. Recommended!
An amazing app, that fulfilles our every need. The developers were super helpful in getting us setup, and even developed a collection page FAQ for our pages. Highly recommended, and it's the best FAQ app we've used.
A great app if you're looking for an all-in-one solution for your FAQ needs. It took me a while to get my head in the zone with some features but Caner has been absolutely brilliant in helping me with set up and despite my many emails, nothing seems to be too much trouble. I am now 100% delighted with the look and function we have for our static FAQ page and Support widget which I believe will save precious time by not having to answer the endless same old questions we were getting on Shopify Chat. We've got the Pro plan BTW and consider it is money very well spent. Thoroughly recommended.
Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
I use this app and I like it but it is not usable from Android mobile users.
Specially the tracking and contact us feature of the floating widjet. Once you start typing, the keyboard makes the page slide up and you cannot see where you are typing...
This app is great! I will recommend 100%. Great Experience, Thank you soo much for the support (Caner).
all data has been erased and the application has remained as recently installed. Can you recover the application as it was? It erased everything by itself
Our app currently supports (only), English & Spanish. All other languages are very welcome, if you need to use something else, feel free to reach :)
wasnt too difficult to set up. it deleted all my questions and reset it to defaults after it didnt work randomly on the website for about 6 hours
Really great app, very simple to use and excellent customer support even for the free package! Would recommend
The developer/founder was incredible in responding to my many tweaking of the widget on how it shows on mobile devices, love all the features and I am confident this app will help with my conversion. I have not launch yet but feel good about the possibilities with the assistance of this app to make the user experience on my store seamless
I recommend you to use a useful nice app number 10 in customer relations
In terms of price, it is much better than other applications
I used this app to further explain some of the services that I offer. It was really easy to install and set-up. My FAQs were published live within minutes of me installing the app. I actually have this app installed in a few of my e-commerce stores.
Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options
just awesome, it has everything that i needed, easy to use and very versatile. I would recommend to everyone.
This app is AMAZING! Especially FAQ Widget is a game changer. My FAQ page is also looking great now. Their communication is great too, they answered my questions patiently. Thank you The Detective FAQ!
Very Easy to use. And Live support is supper & User Friendly. You will never thought again after use first time. if you face any problem please contact with support center. I used it and I got all support form them. Highly recommend to use this app. Thank You.
I am so happy with this app. It is easy to install; and the customer service is always available to offer any help. Caner did an amazing job helping me with set up. I would recommend this app anyone looking to add FAQ on their store.
nice app i love it so so so much thank ypu very much for creating such app. it works great. great faq section. thanks
Nice App! Easy to use and their support is very professional. We will upgrade or plan to pro very soon!
Great App help us to setup our FAQ page and really useful , enjoy about using this app and we recommend pro plan
i was going to make my own FAQ but this is just the best ever, so easy to setup and it works perfect and looks great!
had some questions for the team, and they answered instant and were so kind and helpful. no doubt this is the best one out there
I really appreciated the help I received from this app. They were very quick with their responses which was also greatly appreciated. I'm very happy I chose to use The Dectective FAQ!!
Do not waste time in other applications in vain.
All your needs, both free and paid,
an application that will be more than enough..
Thanks to the contributors. *****
Full responsive faq app! Caner (the owner & developer) replied immediately and helped me out even if I started with the free plan! These guys are good!
Very useful and well-presented application. I do use it for my online store since a few days now and I do enjoy it. It is very easy to customise for any online businesses. I had a request related to a specific display and the team was very useful and efficient. I do recommend this app. Well done guys!