Digitized return experience

No more back and forth phone calls on return communication, reducing customer service workload. Upgrade your customers’ return experience.

Get your returns under control

Return status is fully visible to you. Grow your online business with better solution to manage returns.

Image collection

Make product condition visible, help you to execute your return policy and better plan for return handling.

About The Return Company

The only Return Management app to help you get Big & Bulky returns under control!

The Return Company specializes in solutions for big and bulky item returns. We help furniture retailers manage their returns through a digitized platform, logistics services, and resell to the secondary market.

We design our App to help your customers request returns online, get email notifications along the process. You will see the return records, return reasons, and product photos and approve the requests through the return administration page through the App.

Our App is auto-integrated with your Shopify data, making it easy for you to plug in and run with it.

Moreover, we offer Logistics Services like Pick up the Returns, Warehouse, and Inspection services in key U.S. cities. Please contact our sales team for more information.

We offer you technical support online when you have any issues. Write to our support team, and we will quickly get back to you.

Start to offer your customers a digitized return experience today!