Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 2, 2023

I recently purchased a hat from this company, and I'm extremely satisfied with my purchase. The hat arrived on time, and the product quality exceeded my expectations. It's fast, and the customer support was excellent. I highly recommend their products!

Hong Kong SAR
Time spent using app: 30 minutes
April 21, 2023

Thisnew is easy to set up and it has an intuitive interface, making it perfect for both beginners and experienced sellers.

Time spent using app: 4 minutes
Edited April 18, 2023

I just want to say since writing this original message, customer service has improved drastically as have shipping times. I solved the problem with not being able to upload my design images by either clearing my cache or trying a different browser. I was using Brave browser and have since switched back to Firefox and have had no problems. I have always been extremely pleased with the quality of the items I'm getting from them and I would recommend giving them a try. They have some unique items that sell well that I can't find on any other site.

Original ---- Customer service takes forever and most of the items I've worked with before, won't let me save my designs now. Not a word from customer service and it's been over a week. It was working fine until about a week ago, not sure what's going on.

The Armada Project
United States
Time spent using app: 3 months
July 25, 2022

Easy to use and great integration with the Shopify app. Great experiences and highly recommended to anyone who wants to start POD.

Time spent using app: 9 months
August 9, 2021

Newbie in print on demand, but they have Excellent Customer Service and Good quality. Thank you, Sissie!

Fun Animal Store
United States
Time spent using app: 2 months
August 9, 2021

I tried to use their platform design many times and found it straightforward to use and very convenient. I have bought some of their clothes, Canvas, and shoes; the quality is also excellent, the color is bright, especially the T-shirt, breathable and comfortable. I like it very much!
Mainly thanks to Customer Service Sissie, their professional customer service who has solved many of my problems and is willing to listen to our opinions. I recommend ThisNew.com print-on-demand platform! Five-star praise!

Qpet Garden
United States
Time spent using app: 4 months
December 11, 2020

I had the same experience with the spam emails. There is no unsubscribe. It's filling up my inbox. Not cool. Bad signal.

Sacred Surreal
United States
Time spent using app: 18 minutes
December 10, 2020

We tried the app a while back and found it was very unintuitive for our needs (we do personalization). Now we keep getting spam emails from them - we've asked on multiple occasions to please stop emailing us. Every email comes from a different address, so we are unable to block them. If you don't like typical Chinese spam emails, stay away from this app!

Time spent using app: 2 days
November 10, 2020

Excellent customer service. Good price and have lots of product options. Apps also quite easy to use!

Time spent using app: 3 months
November 10, 2020

Fantastic customer service, plenty of products and options to choose from to put my art on! definitely recommend ThisNew!

Tattooed Theory
United States
Time spent using app: About 1 month