Thredo

Answers product and order questions in your store chat, day and night. Hard ones go to your team.

Thredo is an AI agent that answers shoppers in your store chat. It reads your products and orders from Shopify and learns your policies from your site or files, so it answers questions on stock, prices, shipping, returns, order status and tracking. It adds items to the cart and opens your Shopify checkout. Before sharing an order, it checks the customer's email or phone against it. Hard questions go to your team with the full chat. It also answers on WhatsApp, Instagram and Messenger.

• Answers order and tracking questions from live data after verifying the shopper
• Recommends products with current prices and stock, and adds them to the cart
• Hands conversations to your team with full context when it cannot answer
• Switches on in your theme editor in one click, with no code to paste
• Answers on WhatsApp, Instagram and Messenger as well as your store chat