Ticket Spot

The functionality met our needs and the event was served well by the App. Ticket Spot allowed us to sell tickets online for a multi-day experience and then scan and redeem the tickets at the event removing them from inventory. In addition to being fully integrated with Shopify for Shopify Payments, we were able to use Shopify POS for selling tickets onsite at the event as well.

Regarding the scale - we were able to sell over 30,000 online tickets and another several thousand at POS.

Customer Service - Chris was stellar to work with and have great recommendations and options on how to handle some requirements such as complimentary tickets for volunteers and key customers. Those functioned great in Ticket Spot. Chris was highly responsive to our questions and requests. Reporting was excellent.

We look forward to Ticket Spot being our online ticketing solution for the future.

We reviewed and demonstrated other solutions and hands down Ticket Spot was the best decision. I highly recommend you giving Chris and Ticket Spot full consideration for your ticking needs and integration with Shopify Payments

Great app works well and looks great. Integration with Shopify is clean.
Best part is their technical customer service is 10/10. Most responsive Ive seen in years and a godsend for when you are running a big event and have a "hiccup".

Works quite well, just (non existant ) terrible support, and overall capacity feature does not work as mentioned.

Super system and always friendly and fast support

We recently used this app for one of our largest events, and it exceeded our expectations in every way. The smartphone app’s badge scanning feature worked seamlessly, even in areas where cell service was spotty. This was a significant concern for us, but the app handled it without a hitch. The user interface is incredibly intuitive, making it easy for our team to navigate and manage the event without needing extensive training.

The customer support for this app deserves special mention (thanks Chris!)—prompt, knowledgeable, and went above and beyond to assist us whenever needed. We were so impressed with the app's performance and the level of support we are planning on transition our entire event ticketing operations to this platform.

Great to work with, excellent support. (and fees are much lower than other providers!) Love the fact that I can sell merch and tickets together without a 3rd party import process!

This is a very slick and easy to use app. Customer service has been amazing, professional and prompt! Also, they are open and responsive to improvements - I made some suggestions which were incorporated within 24 hours. If you have an event, and want to seamlessly integrate it with Shopify, all at a reasonable price, I do not hesitate in recommending Ticket Spot and Chris.

Very useful application. Especially its ability to publish a ticket as a product in Shopify.
And great support. Despite the fact that the cause of the problem was our wrong actions :)
Good job.

I really appreciate that the platform is clean and easy to configure. The developer is on top of keeping it updated and well-functioning. His personal responsiveness on the support side of things is standout compared to other apps I have used where the support people might not actually know how to help you and are instead working off a script. It's a great app and solves all our needs at a reasonable price point.

We used the app to create one overall event that had multiple separate ticketed sessions and so far it is working great.

We had to move over a large number of events from another ticketing platform and while the process was a bit bumpy, Chris was great. Super responsive and helpful. Changing ticket providers with a large number of events and tickets already sold is no easy feat! But we did it and super happy to be saving 300-600 a month in fee's. Chris is open to feedback on how to improve an already great ticketing app.