Reviews (44)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 5, 2026

WOW! Such an amazing experience! I used this app to create tickets for our upcoming event, and I honestly couldn’t be happier with the support I received!
The customer service is incredibly fast, helpful, and proactive. Every time I had a question or ran into an issue, I received a quick response, and they were always happy to jump on a call to help me figure things out.
What impressed me the most was how willing they were to adapt to my needs. They even added a brand-new feature to the app specifically to accommodate something I needed! That level of customer service is honestly so rare and so appreciated.

The entire process was super smooth, and I’ll definitely be using this app for all my future events! Couldn’t recommend it enough!

ALOWA APPAREL
Canada
About 2 months using the app
November 3, 2026

I've installed and tested multiple event apps over the years with Shopify and NONE of them have been this seamless. It's easy for folks with very little tech background. And, it makes my life so much easier not having to hunt for different settings in multiple places. You'll be able to set up an entire event from A-Z without leaving the desktop window. Awesome UX design. Really rooting for it becoming fully-integrated with Shopify on the left-hand panel. We need more Ticket Spot! Woo!

ZEAL Creative Studios
Canada
2 months using the app
October 29, 2026

Working with Chris and Ticket Spot has been a great experience! After exploring numerous ticketing app options, Ticket Spot was the only one that met all our needs. We host a large annual event with several different types of ticket sales, so things can get complicated. Chris has been incredibly responsive whenever issues arise, always quick to help or find a solution.

Having everything integrated in one place has made managing ticket sales so much easier and reduced the need to go back and forth between Ticket Spot and Shopify. We’ve also found the notification and waitlist features especially helpful for managing class registrations. We’re so glad we found Ticket Spot and highly recommend it to anyone looking for a flexible, reliable ticketing solution!

Flock Fiber Festival
United States
7 months using the app
October 28, 2026

love this platform! provided me with a super easy turnkey system to ticketing my event!

The Orphan The Poet | Official Store
United States
3 months using the app
October 14, 2026

Great app, really easy to use.

The Harlow Club
United Kingdom
4 months using the app
July 8, 2026

Ticket Spot worked exactly as I needed it to, and better than I expected. In any instance when it did not function in the exact, nuanced way I wanted, their support team resolved the concern for me immediately, with a higher level of service than I have ever received from any other app within shopify.

Be Here Farm + Nature
United States
2 months using the app
September 8, 2026

Easy to use and integrate with our existing operations.

Brown County Visitors Center
United States
About 1 month using the app
October 29, 2026

Works great for our events. Chris is very helpful with technical support!

Weingut Fitz-Ritter
Germany
5 months using the app
August 31, 2026

booked a setup call regarding a check-in cut off function we found to be missing for our causes and the the owner chris took 1 hour to go through the process of understanding and clarifying the issue with me.

awesome customer care and the will to be flexible with custom wishes.

The Last Trance
Germany
6 months using the app
June 22, 2026

We have been using TicketSpot for our events and it has worked great, we needed a way to move our whole ticketing system from one platform to another, and ticketspot was the bridge that we needed. I would like to give a special shout out to Chris, who has been helping us with detailed steps, recommendations and just general fixes all along our path. Great customer service. Keep on the good work. Definitely recommend, specially the seating map features, very detailed, easy to learn and great seating map designer.

El Sonido Del Cine
Honduras
About 2 months using the app