Ticket Flow ‑ clients support

Ticket Flow ‑ clients support

Pricing
$29.90/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
South tech

TicketFlow centralizes support tickets and order context. Manage requests and reply with your team.

TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers.

TicketFlow provides a simple ticketing system for customer support. Customers can open a support ticket from a storefront support page, pick one of their own orders, attach files, and follow the conversation. Merchants can create tickets in the admin by selecting a customer and picking an order, then reply with attachments, update ticket status, and manage tickets in bulk. TicketFlow can also create internal-only tickets that are not visible to customers. more
  • Customer support tickets with a shared conversation thread
  • Customers can open tickets for a specific order and add attachments
  • Admin ticket creation with customer search and order picker
  • Ticket status updates and bulk actions (update status, delete)
  • Internal-only tickets for team workflows

Languages

English and French

Categories

Pricing

Premium

$29.90 / month

or $300/year and save 16%

Features

  • Email notifications
  • Clients and Admin tickets
  • AI responses generation
  • Admin only tickets (for intern tickets)
  • Bulk tickets edit
  • Easy "One-Click" full instalaltion

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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Support

App support provided by South tech.

Developer

South tech

1209 Mountain Road Pl NE, Albuquerque, NM, 87110, US

Launched

May 26, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, orders, Online Store, Shopify admin

  • View customers

    Customer data

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Metaobject definitions, metaobjects

  • Edit Shopify admin

    Files

  • Edit other data

    Locales, Online Store navigation

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