Reviews (25)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 17, 2024

Pratik was AMAZING!
He was kind, patient and walked me through all my issues - even teaching me a thing or two about some Shopify setting and I've had it for years!
Still working out a few kinks on my end but overall 10/10, highly recommend!
THANK YOU!

House Of Nambili
United States
24 days using the app
October 30, 2024

Excellent app with fantastic support. We had a minor issue with integration of the app and we were provided with support via video call and solutions to revise the issues. Very happy with the service. Thanks :)

LiveMoor
United Kingdom
About 1 month using the app
November 15, 2024

The integration was pretty straightforward and with the support of DPL agent to guide me through every detail of the process to double-check and ensure I got smooth integration.
I like that I can always come back to ask for more guidance whenever as promised by the agent.
Good app!

HealthClicka
United Kingdom
5 days using the app
September 5, 2024

I had the pleasure of interacting with Nirmal during my recent customer service experience, and I must say I was thoroughly impressed. Nirmal was incredibly patient, attentive, and knowledgeable throughout the entire process. They took the time to listen carefully to my concerns, provided clear and concise answers, and went above and beyond to ensure my issue was resolved efficiently.

Their professionalism and friendly demeanor made me feel valued as a customer, and I greatly appreciated their quick follow-up to confirm everything was taken care of. It's rare to come across such a dedicated representative, and Nirmal's exceptional service certainly left a lasting positive impression.

I Royal
United States
About 2 months using the app
October 24, 2024

Very helpful and I realized the help available as I'm getting more questions to ask a long the way. Ronex was a pleasure to speak with and I hope I can request him again when I have more questions in the process

Sober Life
United States
10 days using the app
September 6, 2024

great customer service right on point very talented young man very knowledgeable his name is Krishna I really appreciate this level of customer service thank you

SecretsOfTea
United States
29 days using the app
September 10, 2024

I have had a great help today from advisor from Ronex Shakya ,, who been assisting me on integrating my shopify store ,, to my tiktok seller ,,
the process was very smooth and point to point ,, guidance ,, so I am extremely happy ,, for his support ,,

Regards
Muhammad Ashfaq

Pet Heist UK
United Kingdom
5 days using the app
October 30, 2024

Hem was great I need more help but it is on my side that I need to get things properly set up in my Tik tok shop! He was a great help!

BoomerBitesandTravels
United States
2 days using the app
November 5, 2024

Hem was very helpful and immediately got me the information I needed to address the problem I was having!!

FMS Dog Beds
United States
3 days using the app
October 11, 2024

I am very happy with the customer service provided by Hem. he was very supportive and walk through all my products to help me integrate . definitly recommended

Myza collection
United Kingdom
2 days using the app