Reviews (108)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

January 11, 2023

This app is very easy to use and the team is always there to help you out if you have any questions or trouble creating a campaign.

Minimysa
Canada
10 months using the app
tinyEmail® replied January 11, 2023

Thank you for your kind words, Minimysa! We're glad you find tinyEmail easy to use and that our team is always available to help. Your positive review means a lot to us.

January 4, 2024

hi

rchiecreation
India
11 days using the app
tinyEmail® replied January 31, 2024

Hi Rchiecreation,

A big thank you for the fantastic 5-star rating! Your positive experience with our support team and seamless setup is truly appreciated. 🚀

Your review is a beacon for others on the Shopify App Store. 🌐
If you have any future feature ideas or needs, feel free to let us know. Happy emailing! 📧✨

Best,
Team tinyEmail

February 23, 2023

One of the best email platforms that we've used and got some results, the dashboard is well designed and the template designer is great.

We also love how it connects easily with Shopify, the platform has tons of features; we highly recommend TinyEmail.

OneCup
Saudi Arabia
9 months using the app
February 23, 2023

Absolutely fantastic.

Very new user to email marketing, but Tiny Email is awesome. Previously used VBOUT, but much happier with Tiny Email. The UI is sleek and straightforward, making it simple to navigate and utilize. I especially like the simple style, which allows me to rapidly compose and send emails without being distracted.

I had a question in regard to their product so contacted Tiny Email's support team, and their responsiveness as well as their ability to resolve my question was excellent. It's both assuring and great to see a company that genuinely cares about its customers and provides the customer support to back it up.

I was also impressed that one of the features I needed for email marketing was already in their roadmap!  This demonstrates that the organization is dedicated to ongoing improvement and is attentive to the demands of its customers. Overall, I'm impressed with my first Tiny Email experience and look forward to exploring more of its capabilities in the future.

If you're looking for an email platform to engage in email conversions, I highly recommend giving Tiny Email a shot.

Le Luxe Living
United States
9 months using the app
October 7, 2023

TinyEmail is perfect for sending email campaigns. The support team is very helpful as well. Whilst at the moment the automation is minimal, I do hope this will improve soon.

Bubs Kingdom
Australia
9 months using the app
December 27, 2021

We recently signed up and are enjoying this marketing tool. Using the app within Shopify is a plus. Migrating our mailing list from Mailchimp to TinyEmail was super easy with their integration. We connected our store, migrated our list, and sent marketing emails to our customers in what felt like a minute. Nice app. We would love to import custom fields from our store but didn't see the ability to do that.

Natural Smart Health
United States
8 months using the app
tinyEmail® replied December 28, 2021

Thank you for the review! We are the "new kid on the block" you could say and it is feedback like this that keeps us going (along with endless coffee!). We actually have custom fields in the product roadmap and are actively working on it. Stay tuned!

November 1, 2023

TinyEmail excels at executing email campaigns and boasts an exceptional support team. However, the current automation features are limited. I'm looking forward to seeing enhancements in this area soon.

Snoozify Pet
Australia
7 months using the app
April 8, 2022

If you are looking for an App with templates that are easy to use and fully customisable, then TinyEmail is for you. I have worked in marketing for years, using different eComms systems that cost $$$$, and this app is just as good, and it's a fraction of the cost. What makes this app even better is the customer service. I sent a message asking for help and within minutes I had a reply from Vitalie. Vitalie sorted out my problem straight away and even followed through to check everything was working - something that you don't see every day. I'm really stoked I've found this app!

Crystals Rock Australia
Australia
7 months using the app
tinyEmail® replied April 9, 2022

Thank you! We appreciate the praise, especially from someone who has used the competition. We are launching segmentation next week and would love to know what you think about it. If you have any feedback on segmentation, please feel free to email us at support@tinyemail.com

April 17, 2023

I recently started using tinyEmail and am loving it. I have used another email marketing app previously for another business and this is by far easier to use. The customer service is just plain great and the price is right. Any questions or concerns I had were answered very promptly ( thank you Mashiar! ). I highly recommend this 5 star app to anyone looking for a new email marketing app.

CG Home & Style
United States
7 months using the app
November 28, 2022

"TinyEmail is a very cool app! Easy to integrate with Shopify with its native integration, and their Free plan is actually very generous! I had my questions answered quickly by their support lead Mashiar."

isaura fashion
Netherlands
6 months using the app
tinyEmail® replied November 30, 2022

Thank you for your positive review of tinyEmail, Isaura. We're glad you found it easy to integrate with Shopify and that our free plan meets your needs.

We appreciate the time you took to write this review, and we'll surely pass on your compliments to Mashiar. Thanks again for choosing tinyEmail!