Reviews (109)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

November 28, 2022

"TinyEmail is a very cool app! Easy to integrate with Shopify with its native integration, and their Free plan is actually very generous! I had my questions answered quickly by their support lead Mashiar."

isaura fashion
Netherlands
6 months using the app
tinyEmail® replied November 30, 2022

Thank you for your positive review of tinyEmail, Isaura. We're glad you found it easy to integrate with Shopify and that our free plan meets your needs.

We appreciate the time you took to write this review, and we'll surely pass on your compliments to Mashiar. Thanks again for choosing tinyEmail!

January 31, 2023

Really enjoying this app. Very intuitive and quick customer support. Don't even have to leave Shopify to use it.

techinspades
United States
6 months using the app
February 24, 2023

One of the most budget-friendly email platforms for unlimited subscribers that is easy to use and has amazing customer support.
Many thanks to Mashiar for his exceptional support! Mashiar answered all my questions when I was deciding if I wanted to switch to TinyEmail and then help me set up and connect my accounts. You can get help via, email, or phone, and ask for video tutorials of the spets you are getting stuck on.

Toy Maker of Lunenburg
Canada

Toy Maker of Lunenburg
Canada
5 months using the app
Edited March 30, 2023

I've been playing around with TinyEmail and all I can say is that they offer a great experience! There are lots of beautifully crafted email templates and plenty of automation sequences to choose from. Their UI and UX are great, honestly, one of the best I've seen in a while, very clean and easy to navigate! Overall, I'm very happy with it and I would definitely recommend it if you are looking for a solid email platform. Their customer support is also great and very fast to get back to you. Many thanks to Mashiar for being so helpful and kind when I needed help! You guys are great!

Algora
Brazil
4 months using the app
March 3, 2023

Great app for email marketing campaigns, very less on pricing and customer service is also very helping, highly recommended.

HYADES Instruments
Canada
4 months using the app
November 9, 2022

I love TinyEmail! I tried Shopify email, but it didn’t have the wide variety of capes I was looking for. I also researched Klaviyo, Privy, and a variety of other apps but found that TinyEmail had the highest TrustPilot score. Users’ biggest pain points seemed to be clunky interfaces and unhelpful customer support. I find that both are outstanding on TinyEmail.

Cubba Bubba
Canada
4 months using the app
tinyEmail® replied November 10, 2022

Thank you for your kind words, Cubba Bubba! We're glad you love TinyEmail and find both our interface and customer support to be outstanding. We hope you continue to find value in our product for years to come.

Edited November 7, 2022

Had some minor issues with the app, and customer service immediately reached out to me to resolve the issue. The price is fair for the amount of support you receive and the quality of features available for your marketing needs. I would recommend the app if you're looking for a good marketing solution for your business.

Kingdom
United States
4 months using the app
tinyEmail® replied November 7, 2022

Thank you for your review, Kingdom Fragrances. We're glad to have you as a tinyEmail customer and appreciate your feedback. We're constantly working to improve our app and your experience, so please don't hesitate to reach out if you have any suggestions or problems.

Thanks again for using tinyEmail!

Edited November 29, 2022

Tiny Email is great! Mashiar has been extremely helpful and prompt in responding to any questions/ issues that I've needed help resolving. Definitely recommend!

Simply Jules Jewelry
Canada
3 months using the app
tinyEmail® replied August 29, 2022

Thank you for choosing TinyEmail as your email marketing solution and for leaving such a positive review. We're thrilled to hear that you're enjoying our templates, price, and user-friendliness. And thank you for mentioning Mashiar's fantastic customer service - he goes above and beyond to help our customers get the most out of TinyEmail. We appreciate your business and look forward to serving you for years to come.

Sincerely,
The TinyEmail Team

February 26, 2023

Great customer support. Highly recommended email marketing app for any business. Their customer support is top-of-the-line.

kidikids
United States
3 months using the app
February 23, 2023

I recently started using Tiny Email for my email marketing needs and I must say, I am thoroughly impressed with its capabilities. This tool has made it so much easier for me to manage my email campaigns and reach out to my subscribers effectively.

One of the best things about Tiny Email is its simplicity. The interface is intuitive and easy to navigate, which makes it perfect for both beginners and experienced users. The drag-and-drop editor is also a great feature that allows me to create beautiful emails without any coding skills.

Another feature that I love about Tiny Email is its automation capabilities. With this tool, I can set up automated email campaigns that are triggered by specific user actions, such as opening an email or clicking a link. This has saved me a lot of time and effort in managing my email campaigns.

In addition, the customer support team at Tiny Email is excellent. They are always available to answer any questions or concerns that I have and they go above and beyond to ensure that I am satisfied with the tool.

Overall, I highly recommend Tiny Email for anyone looking for a reliable and user-friendly email marketing tool. It has definitely helped me to improve my email marketing strategy and I'm sure it will do the same for others too.

Zestpics
India
3 months using the app