Reviews (106)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

April 8, 2022

If you are looking for an App with templates that are easy to use and fully customisable, then TinyEmail is for you. I have worked in marketing for years, using different eComms systems that cost $$$$, and this app is just as good, and it's a fraction of the cost. What makes this app even better is the customer service. I sent a message asking for help and within minutes I had a reply from Vitalie. Vitalie sorted out my problem straight away and even followed through to check everything was working - something that you don't see every day. I'm really stoked I've found this app!

Crystals Rock Australia
Australia
7 months using the app
tinyEmail® replied April 9, 2022

Thank you! We appreciate the praise, especially from someone who has used the competition. We are launching segmentation next week and would love to know what you think about it. If you have any feedback on segmentation, please feel free to email us at support@tinyemail.com

April 17, 2023

I recently started using tinyEmail and am loving it. I have used another email marketing app previously for another business and this is by far easier to use. The customer service is just plain great and the price is right. Any questions or concerns I had were answered very promptly ( thank you Mashiar! ). I highly recommend this 5 star app to anyone looking for a new email marketing app.

CG Home & Style
United States
7 months using the app
November 28, 2022

"TinyEmail is a very cool app! Easy to integrate with Shopify with its native integration, and their Free plan is actually very generous! I had my questions answered quickly by their support lead Mashiar."

isaura fashion
Netherlands
6 months using the app
tinyEmail® replied November 30, 2022

Thank you for your positive review of tinyEmail, Isaura. We're glad you found it easy to integrate with Shopify and that our free plan meets your needs.

We appreciate the time you took to write this review, and we'll surely pass on your compliments to Mashiar. Thanks again for choosing tinyEmail!

December 22, 2023

I'm new to shopify and tinyemail, and i wasn't looking to add yet another shopify app fee to my business' budget. I'm giving this a 5 star for being free and relatively simple to set up. I plan on sending out my first campaign next week, so we'll see how that goes.

m.a.b.e.l.
United States
4 months using the app
January 31, 2023

Really enjoying this app. Very intuitive and quick customer support. Don't even have to leave Shopify to use it.

techinspades
United States
6 months using the app
December 23, 2023

Very Good

ZUDY
United States
4 months using the app
February 24, 2023

One of the most budget-friendly email platforms for unlimited subscribers that is easy to use and has amazing customer support.
Many thanks to Mashiar for his exceptional support! Mashiar answered all my questions when I was deciding if I wanted to switch to TinyEmail and then help me set up and connect my accounts. You can get help via, email, or phone, and ask for video tutorials of the spets you are getting stuck on.

Toy Maker of Lunenburg
Canada

Toy Maker of Lunenburg
Canada
5 months using the app
March 6, 2024

Best App ever.

Green Electronics Inc
United States
10 days using the app
Edited March 30, 2023

I've been playing around with TinyEmail and all I can say is that they offer a great experience! There are lots of beautifully crafted email templates and plenty of automation sequences to choose from. Their UI and UX are great, honestly, one of the best I've seen in a while, very clean and easy to navigate! Overall, I'm very happy with it and I would definitely recommend it if you are looking for a solid email platform. Their customer support is also great and very fast to get back to you. Many thanks to Mashiar for being so helpful and kind when I needed help! You guys are great!

Algora
Brazil
4 months using the app
March 3, 2023

Great app for email marketing campaigns, very less on pricing and customer service is also very helping, highly recommended.

HYADES Instruments
Canada
4 months using the app