Reviews (80)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
May 5, 2025

Great app, saves a lot of time and user friendly. A lot more customisation options to get it just how you want it. The staff are extremely friendly and are always happy to help. If you're looking for a great app and support give them a try.

Home Treasures
United Kingdom
13 days using the app
April 24, 2025

Ninad was very helpful and quick response to help solving the DNS setting issue! great services! thx

Mallow
Australia
About 1 year using the app
November 14, 2024

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Faithfully
United States
2 months using the app
April 16, 2025

Nida Desai was very helpful. We have 3 Shopify stores and we use for all of them TinyEmail marketing campaigns.
Great app and great support team!

Kit and Kin Greece
Cyprus
44 minutes using the app
January 11, 2025

They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!

DPIXXI
United States
About 23 hours using the app
July 14, 2025

Good chat support. Janhavi Singh was helpful throughout.

Panda's Box
India
5 days using the app
Edited December 27, 2024

I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer. I have all my subscriber from our website and have consent.

Adore India
Australia
5 months using the app
tinyEmail® replied September 19, 2024

Hello Adore,

1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.

2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.

Compliance @tinyEmail

October 23, 2024

Hi, this is a great free service for companies who want to begin email marketing.

They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Minasian Market Place
United States
27 days using the app
April 26, 2025

Janhavi was really helpful. Jumped on the Google Meet straightway to show me the product information in details and gave me recommendations.

Baby Deluxe
Australia
3 minutes using the app
December 18, 2024

Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns.

They will continuously promise that they will help you, but then they won't actually do anything.

Thrupack™
United States
13 days using the app