Reviews (6)

Overall rating
2.5
Counts per rating level
  • 17% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 17% of ratings are 2 stars
  • 33% of ratings are 1 stars
February 13, 2023

It loads too slowly, adding an additional 2 seconds to each blog post in loading time.

We would like to delete the jump link app, but when we delete it, it still leaves code on all of our blogs. How can we delete this automatically to?

welzo
United Kingdom
11 months using the app
Jump Links replied February 13, 2023

It absolutely does not add "2 seconds" in loading time. This is an outrageous lie with zero evidence. Before replying to this review we tested our live test store's blog post with GT Metrix and the page loaded in 498 millisecond from London, England and 357 milliseconds from Vancouver, Canada. You didn't complain about load time or reach out to our support either before leaving this review or making this absolutely false claim. Our app, like all others on Shopify, has to use a server. We use AWS to generate a table of contents and have spent hundreds of hours optimizing and testing our code and production sites for load speed.

The app does unfortunately leave some code behind when it is removed. As stated in our support response to you when you reached out about this issue, this is a known bug we are working to fix and you should be able to remove that code soon. You can follow our Changelog or Known Issues page on our website to see when this is fixed.