Reviews (14)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
April 16, 2025

TopDawg provides a USA based platform with an amazing array of products to suit just about any eCommerce shop.
I was specifically looking for equestrian items from riding gear to jewelry. They have everything!
Anyway, after trying to link with international dropshippers, linking with TopDawg was incredibly easy. Plus any time I have called for support, my call is quickly answered by a live person who understands Shopify and how TopDawg connects to the Shopify platform.
I highly recommend using TopDawg to stock your eCommerce site.

Elegant Equine
United States
12 months using the app
TopDawg replied April 22, 2025

Thank you so much for the glowing review, Elegant Equine! We’re thrilled to hear that you found exactly what you were looking for—from riding gear to equestrian-inspired jewelry—all right here on our U.S.-based platform.

It’s especially rewarding to know that connecting TopDawg with your Shopify store was seamless and that our support team was there when you needed them. We work hard to make sure our retailers get fast, knowledgeable assistance and we're so glad that stood out to you.

We truly appreciate your recommendation and look forward to supporting your continued success!

— The TopDawg Team 🐾

April 14, 2025

I’ve had a great experience with TopDwag. Their support team is always exceptional, solving any issues I’ve encountered promptly and efficiently. It’s rare to find such reliable customer service, and this is one of the reasons I trust TopDwag platform. Their dedication to providing excellent support makes them stand out, and I highly recommend them for anyone looking for a dependable and responsive platform.

BonQos
United States
10 months using the app
TopDawg replied April 15, 2025

Thank you, BonQos, for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience with TopDawg. Our support team works hard to provide fast, reliable service, and it’s incredibly rewarding to know that it’s making a difference for you. Your trust and recommendation mean a great deal to us. We’re committed to continuing to support your success and appreciate having you as part of the TopDawg community!

– The TopDawg Team

January 20, 2025

TopDawg was a great help during the initial phase of my Shopify pet business and getting connected through TopDawg's app. I had the pleasure of dealing with Paul, who was absolutely amazing in pointing me in the right direction -especially as a first-timer in the business myself. I highly recommend TopDawg and its several tools to boost your business.

Pampered Pets by Lacy
United States
11 months using the app
TopDawg replied January 22, 2025

Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business.

We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊

February 25, 2025

Paul was very helpful and professional when I needed information on how to upload products, by bypassing the channel on Shopify .

The Platinum Bone
United States
About 1 month using the app
TopDawg replied February 27, 2025

Thank you, The Platinum Bone!

We truly appreciate your 5-star review and your kind words about Paul. We're thrilled to hear that he was able to provide you with the support and guidance you needed to upload products efficiently. Delivering professional and helpful assistance to our retailers is always a top priority for us.

If you ever need further assistance or have any questions, we're always here to help! Thanks again for choosing TopDawg—we look forward to supporting your success.

Best regards,
The TopDawg Team

December 16, 2024

I can’t thank this dropshipping company enough for their exceptional support! They’ve been incredibly quick to respond to all of my questions—no matter how many (or how annoying, sorry about that!). Their top-level customer service makes a huge difference to my store's reputation, helping me provide reliable and trustworthy support to my own customers. I highly recommend!

Sara Burnard
United States
3 months using the app
TopDawg replied January 16, 2025

Dear Sara Burnard,

Thank you so much for your wonderful review and for taking the time to share your experience! We are absolutely thrilled to hear that our support team has been able to provide you with the assistance you needed. Your kind words about our customer service truly mean a lot to us.

At TopDawg, we strive to go above and beyond to help our retailers succeed, and it’s incredibly rewarding to hear that our efforts have made a positive impact on your store’s reputation. Supporting your business and enabling you to provide exceptional service to your customers is exactly what we aim for.

We’re grateful for your recommendation and look forward to continuing to support you as your business grows. If you ever have more questions (no matter how many), don’t hesitate to reach out—we’re always here to help!

Wishing you continued success,
The TopDawg Team

January 21, 2025

I signed up with TopDawg as my dropshipping source and they have been very helpful and easy to use. If I ever have questions, they are there to walk me through the site and resolve everything. So far so good!

My Furry Roll Dawg
United States
About 1 month using the app
TopDawg replied January 22, 2025

Thank you, My Furry Roll Dawg, for your fantastic 5-star review! We’re thrilled to hear that TopDawg has been helpful and easy to use as your dropshipping source. Providing outstanding support is our top priority, and we’re so glad to know we’ve been able to assist you whenever you had questions.

We appreciate your trust in us and look forward to supporting your business as it continues to grow. If there’s ever anything more we can do to help, don’t hesitate to reach out. Thank you for being a valued part of the TopDawg family!

February 15, 2025

This was one of the best moves we made for our online business! Highly recommend!!!

Direct For Pets
United States
4 months using the app
TopDawg replied February 17, 2025

Thank you so much for your fantastic review!

We're thrilled to hear that partnering with TopDawg has been such a great move for your online business. Your recommendation means the world to us, and we truly appreciate your support. If there's ever anything we can do to help your business grow even more, please don’t hesitate to reach out.

Wishing you continued success!

— The TopDawg Team

December 27, 2024

I installed it just to be sure that all bad reviews here were true.

Twitter Bikes
United States
5 minutes using the app
TopDawg replied December 30, 2024

Dear Twitter Bikes,

Thank you for leaving your feedback. While we value input from our users, it is essential to address inaccuracies and provide context for other readers.

After receiving your review, we engaged with you via email to understand your concerns. In that correspondence, you claimed that you could not view wholesale pricing on our platform. However, we demonstrated to you how wholesale pricing is fully accessible from the free start-up plan and that you can view wholesale pricing for all TopDawg membership plans, including the Business, Scale, and Premier Plans. Here’s how any user can view wholesale pricing:

1. Log In: Use your free Start-Up Plan account to access the dashboard.

2. Navigate: Click on the Product Catalog link.

3. View Pricing: Select the "View Pricing" option on any product tile, where wholesale prices are clearly displayed for all membership levels.

Despite this explanation and our willingness to assist further, your
responses were brash and combative, reflecting a lack of openness to understanding the platform.

Your review also states that you installed the app "just to be sure that all bad reviews here were true," indicating a predisposed intent to leave negative feedback. Additionally, you spent a very short amount of time on our platform without utilizing any of our services or engaging with customer service.

We also found it noteworthy that your business model, focused on selling a single brand of bicycles manufactured in China, does not align with the wide variety of product categories we specialize in. This raises questions about the purpose of your review. While we cannot speculate on external motivations, such as possible influence from rivals, your stated intent and actions suggest a lack of genuine effort to fairly assess our platform.

TopDawg prides itself on transparency and empowering small businesses through our comprehensive dropshipping platform. Wholesale pricing, product details, and membership options are presented upfront to ensure users can make informed decisions. Reviews like yours, which are not based on a genuine exploration of the platform, misrepresent the value we provide and risk misleading others.

We encourage potential users to consider the numerous positive reviews from retailers who have experienced success using TopDawg. If you have further concerns, we welcome constructive feedback and are always available at support@topdawg.com or 1-954-251-3176 to assist.

Thank you for allowing us to clarify these points and provide transparency for our community.

Sincerely,
The TopDawg Support Team

January 28, 2024

Fast customer service!

Luxvetco
United States
About 1 year using the app
TopDawg replied January 30, 2024

Hi Luxvetco,

Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.

March 23, 2023

Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!

Puppy Community
United States
8 months using the app
TopDawg replied March 23, 2023

Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.