Reviews (36)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 25, 2018

We have used Touchcard now for two one-time campaigns. They've been a pleasure to work with - their team responds quickly and is very accommodating. They can work very quickly and the project turn-around is much quicker than other direct mail options. We would recommend!

Four Sigmatic
United States
Almost 6 years using the app
February 7, 2019

We used Touchcard to inform our customers of our service dates. Jamie helped segment our lists, and make some tweaks to our design and made the whole project simple and straightforward. Our cards were well received and we will definitely use Touchcard again! Great customer service and support. A+

Patriot Shore Services
United States
Almost 5 years using the app
July 30, 2016

Currently using Touchcard and it has been really great. We've generated thousands in revenue in a short time and are excited about this app. I like being able to send automated physical postcards to new customers and bringing them back for another sale in a short amount of time.

I'm excited to see how this app grows in the future and we can start testing different offers, graphics, segmentation.

Highly recommend this app if you want to stand out from your competition by showing up in your customers physical mailbox with a thank you note and potential discount after their purchase.

Tradlands
United States
Over 2 years using the app
February 7, 2019

We are a seasonal business so are always looking for automated ways to remind customers about our brand. Touchcard does the trick and its super easy to use.

The Christmas Light Emporium
United States
Over 2 years using the app
March 30, 2020

Our representative, Jamie, was extremely helpful. Not only was he quick to respond, but he was very knowledgable in regards to any questions I posed. His customer service was top notch and one of the main reasons we decided to move forwarded with using Touchcard's services.

Thirteen Fifty Apparel
United States
Over 2 years using the app
Edited April 18, 2017

Installed this app a few months ago and have received nothing but stellar support. The best customer service I've ever encountered among the Shopify apps - so much value for money! Dustin and his team have gone out of their way to help me with the postcard design and a pretty unusual request for customisation.

We're sending off over 700 cards this week and I'm very excited to see the returns. I'll be updating my review once I've heard my customer's feedback.

We're using Touchcard to replace our short-lived loyalty program. The postcards are a much more personal way to remind our customers that we're still here.

Thank you Touchcard for making this possible!

Gardensofthesun
Singapore
Almost 2 years using the app
August 14, 2020

We could not be happier with the Touchcard team. Jamie has been a wonderful point of contact and is always super helpful gathering data, proving ROAS, and brainstorming new strategies.

Without question, using Touchcard increases our loyalty and repeat customers. I'd recommend anyone using this app if you want to increase LTV and build brand awareness/loyalty.

We plan on using Touchcard for the indefinite future, as it is a major part of our overall strategy.

Thanks Touchcard Team!

Kinsley Armelle
United States
Over 1 year using the app
July 5, 2016

Generated over $10,000 in sales for us.

Touchcard is a great app and allows you to build a personal relationship with your customers while also increasing loyalty.

We spent a lot of time going back and fourth with the team and they were super responsive! Touchcard really wants you to have the best campaign possible.

Totally worth the $$$ and we'll be using them for the long run!!!

Natural Stacks
United States
Over 1 year using the app
Edited March 22, 2020

awesome idea to be execute to give personal touch to our customers. would like to see customization if possible

NewYork Shirt Company
United States
Over 1 year using the app
June 6, 2017

I like the concept alot and may try it. Love that they do international mailings! :)

Pure Hearts International
United States
Over 1 year using the app