TrackGuard

TrackGuard

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Evernew Ltd

Featured images gallery

Dashboard detecting stalled shipments before customers complain
  • Orders at risk detected with no movement or delayed dispatch
  • Set delivery promises, dispatch limits, and risk rules
  • Automated delay alerts and email settings for orders
  • Dashboard detecting stalled shipments before customers complain
  • Orders at risk detected with no movement or delayed dispatch
  • Set delivery promises, dispatch limits, and risk rules
  • Automated delay alerts and email settings for orders

Reduce Shipping Refunds Before Customers Ask for One.

A tracking number doesn't guarantee an order is moving. Customers don't complain because a shipment is late. They complain because they don't know what's happening. TrackGuard detects stalled shipments, identifies orders at risk of delay, and automatically updates customers before they ask, "Where is my order?" Reduce support tickets, refunds, disputes, and bad reviews caused by shipping delays.

A tracking number doesn't guarantee an order is moving. Customers don't complain because a shipment is late. They complain because they don't know what's happening. TrackGuard detects stalled shipments, identifies orders at risk of delay, and automatically updates customers before they ask, "Where is my order?" Reduce support tickets, refunds, disputes, and bad reviews caused by shipping delays. more
  • Stop "Where is my order?" tickets before they happen.
  • Detect stalled shipments automatically.
  • Notify customers automatically
  • Protect your revenue from shipping delays
  • Track every shipment in one place

Languages

English

Works with

  • Shopify Admin

Categories

Tracking

Notifications

Pricing

Free

Free

Core

$59 / month

7-day free trial

Advanced

$119 / month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Counts per rating level
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  • 0% of ratings are 4 stars
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Support

App support provided by Evernew Ltd.

Resources

Developer

Evernew Ltd

4 RAVEN ROAD, UNIT 1C3-623, LONDON, ENG, E18 1HB, GB

Launched

May 21, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • Edit products

    Products, collections

  • View orders

    Order fulfillments, all order history

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