Overall rating Based on 14 reviews
It's a good app to simplify this shopping information, so easy to know what is happening with their orders. good support, thank you
whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it
Fly Traps Store
Went from answering and checking multiple order questions each day to not a single such question in 2 weeks. Works wonders!
The genius in Tracking Genie is that an actual tracking number is not used! All the other apps use the actual tracking numbers that most of know from using AliXpress hardly ever show much.
The customer service is really great and responsive. Fixed my problem super fast. The app also works great!
Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!
Very usefull app! This app is very well made and give you a very good alternative to bad real tracking informations.
Recommend it at 100%
OMG i can't work without this app, i don't need to send the real tracking number to my customers, just fulfill with a link redirect to this amaaaazing app and booom! thanks a lot
This app is the probably one of the greatest shopify app ever made. Don't listen to the two 1 star reviews below, they are complete retards. What this app does is it simulates a tracking, and customers will be able to get a delivery date estimation and be happy with that. The tracking page looks legit. YOU DONT NEED REAL TRACKING NUMBERS. That's the beauty of it. No headaches, and I elimited litterally 99% of email asking "where is my order!!!??" Here is how I set it up: In the Order confirmation email I added a clickable link that says "To track your order, click here" and send back to the Tracking Genie page. And 48hrs after their order, they also get a Mailchimp email that sends them to the Tracking Genie page. BEST APP EVER (and no I'm not affiliated to the maker of this app) This is now one of the must have apps for all my stores with the Loox app.
I used the app for two months. It worked great! Now the app is down for 2 weeks... I contacted the support but got no help from them.