Reviews (1)
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
- 100% of ratings are 1 stars
Refine
-
By rating
App is loading very slow, I paid $99 and the app does not allow us to upload video - it's says "You need to subscribe to one of our plans.
" even though we already paid - this is very misleading. There is no way to import content from our social media accounts (Instagram, TikTok).
We installed their mobile app and it doesn't work, blank screen. We couldn't find any AI in the app or A/B testing... and there is no chat support in the app to talk to anyone.
We have never left a bad review before, we tried multiple apps as we are building our store but after being charged $99 this was a total disappointment.
Hi BrillaJewelry,
We are sorry to hear you had a subpar experience with our app. You unfortunately installed an early version of the app. Your feedback was appreciated, has been incorporated and you have been fully refunded.
We take pride in making it easiest for companies to embed videos onto their PDPs. Videos can be shared as links or files in whatever form is easiest for you. All videos are then processed in the background through our AI. A/B testing results are visible in the dashboard. We will make sure to communicate steps more clearly.
The Trendio team