Trexa ‑ Order Tracking & AI

Pricing: From $29/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: SaaSpero LLC

Branded tracking page with AI that answers order questions — fewer tickets, faster support

Trexa gives your customers a branded tracking page with real-time shipment updates from all major carriers and an AI assistant that answers shipping, returns, and order questions using your actual store policies. When customers need human help, your support team gets a full inbox with conversation history and AI-drafted reply suggestions to respond faster. Automated returns and cancellations check eligibility based on your rules and guide customers through the process without emailing you.

Branded order tracking page with realtime shipment status from all major carrier
AI assistant answers shipping, returns, and order questions using your policies
Support inbox with AI-drafted replies so your team responds significantly faster
Automated returns & cancellations checks eligibility using rules set by you
Analytics dashboard tracking ticket deflection, WISMO volume, and resolution

Languages

English

Works with

Customer accounts
Postmark
Track123

Pricing

Starter

$29 / month

Features

Branded tracking page with AI chat
Real-time carrier updates
Support inbox with AI replies
Returns automation & eligibility checks
Advanced analytics & deflection stats
Custom email templates (order/ship)
Up to 200 orders per month

14-day free trial

Growth

$79 / month

Features

Branded tracking page with AI chat
Real-time carrier updates
Support inbox with AI replies
Returns automation & eligibility checks
Advanced analytics & deflection stats
Custom email templates (order/ship)
Up to 1000 orders per month

14-day free trial

Pro

$199 / month

Features

Branded tracking page with AI chat
Real-time carrier updates
Support inbox with AI replies
Returns automation & eligibility checks
Advanced analytics & deflection stats
Custom email templates (order/ship)
Up to 3000 orders a month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

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Support

App support provided by SaaSpero LLC.

Resources

Developer

SaaSpero LLC

Dover, DE, US

Launched

March 16, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, gift cards, Online Store

View customers

Customer data
View products

Products, collections
Edit orders

Order fulfillments, all order history for the last 60 days, returns, shipping information
Edit gift cards

Gift cards
View Online Store

Online Store pages, theme
View other data

Locations