Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 26, 2020

I was looking for an upsell app for a few weeks, I tested a few. This functionality does exactly what I was looking for in an upsell app. All the other upsell apps use draft mode an add items directly to check out without adding it to the cart which bypasses the discount function from Shopify promo manager. Kudos to customer support for answering my questions so quickly, and also listening to my feedback regarding new features that I would love.

CHIQUEL
Australia
4 days using the app
September 14, 2021

Though the app was not suitable for our store, Customer service was prompt and awesome. Thank you so much!

Artispique
Singapore
2 months using the app
October 2, 2020

Using It for quite some hours, App is very good & The price compare to any other upsell app is cheap. The customer service is soo Helpful. Thanks & Recommend To Everyone

Scratch turtle
United States
3 days using the app
March 1, 2021

Wow, great upsell app! I have played around with a few others before I installed Trtle, and it was definitely the best. I had a couple questions when I was setting up my first upsell and Tom was very responsive. I would highly recommend.

awesome-coupons-demo
Germany
2 days using the app
May 17, 2022

Crap customer service. Their mobile version is buggy by default (titles and images overflowing) and you have to ask them at least 3 times and wait several days before they actually make some changes. Real waste of time.
Go check other apps like "Product Page Upsell Popup ‑MBL" (same app with high quality customer service).

WinterCocoon
Belgium
About 1 month using the app
Shipway replied May 17, 2022

We're really sorry that our services didn't turn our as expected.
As per the given case, all the required customizations were done and please understand it does take time to make customer specific changes.

However, we are continuously working on providing the best support to our valued users. Our team is trying to reach you. Our team would be happy to help you.

November 26, 2020

I love the way this app works and the potential it has. But it has an issue where the option to decline an upsell actually blocks out the item behind it. I've emailed 3 or 4 times for a month now and have gotten no response.

Daydream Candle Company
United States
16 days using the app
March 14, 2022

Au top,trés eficace comme aplication pour les upseull, surtout assez fonctionelles avec wide bundle.

loveup
France
About 1 hour using the app